What is LIA informant (com.lge.ia.task.informant)?

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Android application services can be very confusing because of no description and confusing package names. In this article, we have covered everything you need to know about LIA informant (com.lge.ia.task.informant), including how to fix Unfortunately the Process com.lge.ia.task.process.shared Has Stopped. 

LIA informant Meaning

LIA informant is an Android system application found on LG G series devices and other models such as LG Stylo 4, Stylo 5, etc. LIA informant (com.lge.ia.task.informant) is used by LG’s Smart Notice Widget for collecting data from multiple system apps. 

Characteristics of LIA informant 

Reads Call Logs – LIA informant can read all your call logs, including incoming and outgoing calls.

Reads Contact List – LIA informant reads all of your contacts and also keeps tabs on the number of times you call a person. 

Reads Your Data – LIA informant can read your calendar events and SD card data for Smart Notice Widget. The widget uses the data to provide you an option to optimize your storage by deleting temporary files. 

Views Network Connections – LIA informant has the ability to check which networks are available to connect and which network is connected. 

What is LG Smart Notice Widget?

LG Smart Notice is a Widget that provides information like weather alerts, callback reminders, etc. Below we have mentioned some of its features which can only be used properly with the help of  LIA informant app.

Callback reminders – Reminds the user to call the numbers declined by them.

Birthday notifications – Reminds all the birthdays. 

Battery reminder – Reminds the user when the device battery is low.

Weather alerts – Provides weather information. 

New contacts – Provides the user an option to add the frequently called numbers in the contact list. 

Smart Cleaning – The feature lets the user clean temporary files and free up storage space. 

Traffic notifications – Provides alerts like traffic congestion. 

LG Health – Provides status updates on LG Health activities.


How to Fix Unfortunately the Process com.lge.ia.task.process.shared Has Stopped?

Solution 1.) Clear App Cache and Data

  1. Go to Device Settings.
  2. Tap on Apps.
  3. Tap on the three vertical dots on the top right.
  4. Tap on Show SystemApps.
  5. Now tap on com.lge.ia.task.informant.
  6. Open the storage option and Clear Cache and Data

Solution 2.) Force Stop the App 

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the three vertical dots on the top right.
  4. Tap on Show SystemApps.
  5. Now tap on com.lge.ia.task.informant and then tap on Force Stop.

Solution 3.) Freeze or Uninstall the LIA informant

Note: You need root access of your Android device to use Titanium backup or similar apps. If your device is already rooted, you can follow the steps mentioned below. If you want to root your device, you can jump to the next section where we have explained the rooting process in detail.

  1. Download and install “Titanium Backup” on your Android device.
  2. Launch the app.
  3. Search and tap on “com.lge.ia.task.informant.”
  4. Now tap on “Freeze.” 

(If you have Superuser installed, please tap on “Grant”)


  1. Download and install System App Remover on your Android device.
  2. Open the app and check the box next to com.lge.ia.task.informant.
  3. Tap on the uninstall button to completely remove the app.


How to Root a Device?

Note: Rooting your device will void the warranty provided by the manufacturer. 


Root without a PC

  1. Download and install the KingoRoot app on your Android device.
  2. Tap on the Root button.
  3. Wait until you see a message. 


Root with a PC

  1. Go to Device Settings > System > About phone. 
  2. Tap the Build number 7 times to activate Developer Options.
  3. Go back to the previous menu and tap Developer Options.
  4. Turn on USB debugging.
  5. Download and install KingoRoot on your PC.
  6. Connect your Android device to the PC.
  7. Launch the KingoRoot desktop app and follow the on-screen prompts to complete the rooting process.


Solution 4.) Use Android Debug System (ADB) to Uninstall the App

If you are unable to root your device you can use Android Debug Bridge (ADB) to completely remove the com.lge.ia.task.informant from your device. Android Debug Bridge (ADB) is a command-line tool that lets you communicate with an Android device. Even if you are, non-tech-savvy, you can use ADB by following a few simple steps:

  1. Go to Device Settings > System > About phone. 
  2. Keep tapping the build number until it activates Developer Options.
  3. Go back to the main Settings and tap on Developer Options.
  4. Turn on USB debugging.
  5. Download ADB on your PC.
  6. Extract the contents of the ZIP file into a separate folder.
  7. Open the folder where you extracted the content of the ZIP file.
  8. Press and hold the shift button and right-click in a blank area.
  9. Click on “Open Powershell window here.”
  10. Now enter adb devices command in the Powershell window.
  11. Connect your Android device to the PC using a USB cable. ( Make sure the USB mode is set as “File transfer”. )
  12. Run the command adb shell pm uninstall --user 0 com.lge.ia.task.informant to remove the app. 

Note:If you get an error related to ADB, add .\ in front of all adb commands. For example:.\ adb shell pm uninstall --user 0 com.lge.ia.task.informant.


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