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Ever seen the conditional call forwarding active message on your phone and got confused about what it means? Call forwarding is something we are all familiar with. But what is conditional call forwarding and how does it work? To understand the same, let us go through this extensive guide that we have curated for you. Let’s get started-

What is Call Forwarding?

Call forwarding is a service offered by the service provider under which your call will be moved or forwarded from one number to another number (provided by the user) with the consent of the user. It is possible under a few circumstances such as when you’re busy on another call, or not picking up the call or is inaccessible by the caller. It works well when you do not want to miss any urgent calls. There are two types of call forwarding available. One is conditional while the other one is unconditional.

What is Conditional Call Forwarding?

Conditional call forwarding is a service under which your calls will get forwarded under some given circumstances such as when you’re unavailable (when your network is unavailable or is switched off), busy (while you’re on another call) or when you’re not responding. It is not a compulsory service and therefore, users can activate or deactivate it at their convenience. 

What does “Conditional Call Forwarding Active” mean?

If you’re able to see the conditional call forwarding active status on your phone settings, it means that you have enabled your conditional call forwarding and your call will be forwarded automatically to a chosen number by you if your call is either busy, unavailable or in a not responding mode. It is allowed to choose the specific circumstance under which your calls will get forwarded. This service can only be activated through your service provider and thus, you’re required to contact them for the same. 

How to Enable Conditional Call Forwarding?

To enable your conditional call forwarding feature, you first need to make sure that you have enabled the call forwarding feature. To complete the process, the following are the steps to be taken-

  • First, open your phone’s settings.
  • Go to the call forwarding option.
  • Tap on enable call forwarding.
  • Provide the number on which you wish your calls to be forwarded.
  • It’s done. 

Please know that it purely depends on your carrier provider and the options provided under which you will have to select whether you wish to do conditional call forwarding which means to forward the calls in a few conditions only or choose unconditional call forwarding.

How to Disable Conditional Call Forwarding?

Follow the given method for both, your Android and iOS devices.

  • Open your device’s keypad.
  • Dail ##004#
  • A message stating that all your settings have been erased and have turned back to the default message will appear.
  • Tap on dismiss and your settings are changed.
  • Your phone is reset with the default phone settings.


Why Conditional Call Forwarding?

When given a choice between conditional and unconditional call forwarding, most people prefer conditional call forwarding as it comes with several benefits. Below are the given features that you can witness while using the CFU feature-

  • Increases your availability- Most of the time when you’re not available on a specific number due to any reason, and you do not have a call forwarding option, you will not be able to take the call at that given point. However, while using conditional call forwarding, you can easily forward your calls while your line seems busy, inaccessible or unavailable.
  • Human-to-Human interaction- In most cases when someone is trying to reach you and is unable to, they prefer dropping a text or a voice mail. Although it is a good way to drop your message if you aren’t communicating live if you’re using the call forwarding feature, your call will get immediately forwarded to a number on which you might be available and that increases your human-to-human interaction.
  • Better network coverage- If you’re using a sim which may not have a good coverage area at some places that you have to visit often, it is a good idea to forward your calls to a number that is operated by a network that comes with good network coverage.


Is Call Forwarding Free?

Call forwarding pricing is subject to the carrier that you’re using. Although most carrier provides this feature free of cost, you might get charged some amount by some providers. In some carriers, there’s a limit under which you can make your calls forwarding free. However, the moment you exceed it, you will have to pay for the same. We recommend you check it with your network provider before opting for the same. 


Are there any drawbacks of Conditional Call Forwarding?

Although call forwarding is a feature that is made to make the user’s life easier, there may be some possibilities under which you might feel some limitations. The most common limitation that you may experience could be the pricing.

If your carrier is charging a good amount of money, then it could possibly be a drawback as you would end up paying a good amount every month for the same.

Other than that, it might be the case that the number on which you are forwarding all the calls may not be in a network area or might be dialled incorrectly. So ensure that the digits you’re dialling are correct and the number is in the network range. 


What is the difference between Conditional and Unconditional Call Forwarding?

Most people get confused between conditional and unconditional call forwarding. Given a brief to it, unconditional call means when your all calls are being redirected to a number chosen by you immediately whereas conditional calls mean when your calls are being forwarded to a given number while your phone is busy, unavailable or inaccessible. Let us understand it better with the help of this presentation given in a tabular form-

Conditional call forwarding Unconditional call forwarding
  • Your calls will get forwarded only in specific conditions.
  • Your calls will get forwarded immediately.
  • There will be an option to choose the conditions as per your requirements.
  • There won’t be any option given.
  • Conditional call forwarding is available in almost every network.
  • Unconditional call forwarding is not available everywhere and thus, you need to check it with your carrier first.


Wrapping up,

It was all about conditional call forwarding and its usage. If you are still left with a question or query that isn’t answered yet, please comment below and let us know. 



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