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If you are worried about your Xbox Series X crashing too often and don’t know what’s causing the breakdown, you are not alone. Lately, many Xbox Series X have been reporting this issue, and there are many root causes of the problem. 

There could be a software glitch, a problem in the power supply, a system, game bugs, and many other reasons that could lead to your Xbox Series X crashing down. You can fix this problem by power cycling your console, switching your game profile, uninstalling the game causing the glitch, etc. 

In this guide, we will trace the root cause of this problem with you, explore different reasons behind the issue in detail, and once we identify the problem, we will provide you with an elaborative list of some fixes that have worked for us. 

So, if the crashing of your Xbox series X has frustrated you to the core, keep on reading and get rid of this problem the earliest. 


What Causes the Crashing of Xbox Series X? 

Coming towards the causes of this problem, it’s hard to put the finger on one root cause at the moment. It’s because many things could lead to the crashing of your Xbox series X console. 

For instance, if you have not updated your system for a long time, the outdated system can interfere with the working of the games, causing a system crash. Similarly, a software glitch could also be behind the crash. 

Here is a list of some of the most common reasons leading to the crash of the Xbox Series X console. 

  • Software/System Glitch 

One of the most common reasons why your Xbox Series X freezes while you are playing games on it is a software glitch. A lot of things can lead to a software glitch. For instance, if you have installed a game that’s malware-attacked or the system itself has something wrong, it could cause a software glitch. 

This glitch will eventually cause your Xbox Series X to crash. When it comes to crashes caused by software glitches, you can resolve the problem with straightforward solutions like a system restart or update. 

However, at times these solutions don’t seem to work out. In situations like these, you perhaps have to upgrade the whole system or perform a factory reset or hard reboot. 

  • System Bugs 

Unlike a software glitch that can be severe and simpler at times, a system bug will not be that big of a problem. This is common with Xbox and can easily be gotten rid of using simple solutions. 

Sometimes these bugs enter your system with a game or a new function or setting. In cases like these, the bugs can lead your system to crash. Generally, you might encounter a bug right after you have updated your system or restarted it. 

  • System Overheating 

Overheating is a prevalent problem with devices like Xbox Series X. Like other electronic devices, you also got some components emitting heat in Xbox Series X. If not tackled rightly, this heat can take over the entire system, causing a system crash. 

If you have not placed your Xbox in a place where its fans are exposed, and there is proper ventilation, you should be prepared to encounter system crashes often. 

  • Game Related Problems 

In addition to all the problems mentioned above that are mostly related to the console itself, your Xbox Series X can also crash due to the games you install on it. For instance, if you have recently gotten a game that accompanies bugs and malware, it is very likely to corrupt or crash the system. 

Though some game bugs can easily be removed from the system by a simple reboot, most require you to delete and reinstall the game. 


Fixing the Xbox Series X Crashing

If you have never experienced any problem with your Xbox Series X and the very first issue you are facing with it is a system crash, you are rightly anxious. But don’t worry; you can resolve this issue independently with our 6 step-by-step methods elaborated below. 

Method #1: Switching Xbox Account 

The first and simplest thing you can do to get rid of your Xbox Series X crashing too often is to change your Xbox account and switch to another one. 

Here are some simple steps you can follow to do this: 

  1. Hit the “Xbox logo” or the “Guide” button on your game controller. 
  2. Head to the right side of the screen and select “Profile and System.” 
  3. Choose the “Add or Switch” option to see all the accounts currently available on your system. 
  4. Select another account and tap “Switch” to proceed. 

If you don’t have another Xbox account, you can easily create one using these steps: 

  1. Tap “Add New” on the “Profile and System” page. 
  2. Provide all the credentials needed for creating the account. 
  3. Follow the on-screen instructions to create your Xbox account and tune in to it successfully. 

You will no longer face the problem of your system crashing. However, if after switching your Xbox account, the problem still prevails, head to the next solution. 

Method #2: Power Cycling the Console 

No matter what the problem you are facing with your console is or what’s its intensity, power cycling is one such thing that will help you resolve it to a greater extent. 

Here is how you can power cycle your Xbox Series X console: 

  1. Hold the Xbox button located on your console for around 10 seconds to reach the Power center.
  2. Cut the power supply to the console by unplugging the wire from the power source. 
  3. Wait for at least 3 minutes before plugging the wire back into the power socket. 
  4. Press the Xbox button on your console once again to switch it back on and check for the issue. 

If this is your first time trying to power cycle your Xbox Series X console or any device in general, you can watch this YouTube video for guidance. 

Method #3: Resetting the System 

Another thing you can do to get rid of the frequent crashing issue of your Xbox Series X console is to reset your system and get it back to the original/default settings. This way, all the bugs or system settings that might be leading to the problem can be removed easily. 

To do this: 

  1. Press the “Xbox” or “Guide” button on your gaming controller. 
  2. Go to the “Profile and System” option on the right of the screen and select “Settings.” 
  3. Now, head to “System” and go to the “Console Information” option. 
  4. You will find three different options on the screen. Select the “Reset and keep my games and apps” option. 

On selecting this option, all the data that could be potentially harm your system will be erased from it, but the best part is that your games and apps won’t be harmed in any way. 

But if a game causes the problem, you cannot fix it by keeping the games and apps intact. 

If you are sure that the problem-causing agent is a game, select the “Reset and remove everything” option to save your system from crashing. 

Method #4: Updating the System 

If you don’t know already, an outdated system is one potential cause of system crashes. So, it’s crucial to keep checking for system updates and perform them once they are available. 

But if you are too lazy to keep an eye on the system updates, you can set your console to update on its own using these simple steps. 

  1. Hit the “Xbox logo” button on your console. 
  2. On pressing the Xbox logo button once, a guide will open up before you. 
  3. Head to the “Profile and System” option on the guide. 
  4. Navigate to “Settings” > “System” > “Updates.” 
  5. Select “Keep my console up to date from the options available on the screen.” 
  6. Your system will now keep track of all the updates and will update the system when needed.

Method #5: Changing the Mode 

On your Xbox Series X, you get multiple system modes. Each of them has its own advantages and plays a crucial role in determining the kind of games you want to play on your device. 

For instance, the resolution mode mainly focuses on a frame rate of 30 fps, while the performance mode unlocks a frame rate of 60 fps. Both these modes differ in the resolution they provide and the game graphics you get. 

You must be wondering why we have started talking about gaming modes all of a sudden, right? Well, reportedly, changing the system modes is one efficient way to prevent your system from crashing, and here is how you can do this>: 

  1. Press and hold the “Power” button on the console’s front for around 10 seconds. 
  2. Hold the power button until you see the “Xbox” logo appear on the screen. 
  3. Hit the “X” button on your gaming controller to open the menu on your screen. 
  4. Go to “Settings” and select “System.” 
  5. Navigate to the “Console performance” option. 
  6. From all the modes available on the screen, select “Performance Mode.” 
  7. Tap the toggle next to the Performance mode to turn it on. 

Method #6: Contact Customer Support 

If you have tried all the methods, but nothing has worked out for you, there might be a default problem with your console. 

To identify and eliminate the problem in this case, you need to contact Xbox Customer Support. 

For this: 

  1. Go to the Xbox Official Support Website. 
  2. Scroll down to the bottom of the page and select “Contact Us” under the “Customer Support” section. 
  3. A new tab will open up before you with various mediums to contact the customer support representatives. 
  4. You will also find the official customer support number and some other helpline numbers. 
  5. But if you don’t want to hop on a call with someone, select the “Ask a question” option under the “Try our virtual agent” option. 
  6. Once you are connected with a support representative, let them know of your issue and resolve it soon. 

Conclusion – [FIXED] Xbox Series X Crashing

We have tried to cover all the information you might need regarding the Xbox Series X crashing issue in this guide. Now that you have looked at the different reasons for this issue, you might be able to recognize the problem earlier and get yourself out of it without much hassle. 

One great advantage of knowing about the agents leading to the problem is that now you are sure of what not to do when it comes to Xbox Series X crashing. 

Hopefully, one of these methods has worked for you, and you can now freely focus on your game without worrying about the system crashing much. Have a pleasant day ahead!  


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