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Android Auto is a helpful app that lets you control some of an infotainment system’s features through your Android smartphone. If it’s not working, there could be a few things causing it.
When your Android Auto app isn’t working, you can’t get the connection between your car and smartphone, and you might be missing out on valuable features and capabilities.
We have come up with a guide of 8 troubleshooting steps that should help you get everything connected and communicating again.
1. Reboot your phone if app does not work on phone
If Android Auto isn’t working on your phone, there’s a good chance the problem is with your phone’s software. As a result, if Android Auto stops working properly, you should always restart your smartphone.
You can accomplish this by pressing and holding the Power button until a menu shows on most smartphones and tablets. Otherwise, press Shut Down and wait a few seconds before turning your phone back on. After that, test if Android Auto now works properly by using it again.
2. Make sure your phone is compatible with Android Auto
Because of their phones, the vast majority of Android Auto users are experiencing issues. However, resolving this problem is not difficult. Please remember that the Android Auto software is only compatible with the most recent Android smartphones; all new phones are Android Auto compatible.
If you’re still using an Android phone that’s older than Kitkat (4.x) in 2020, you should strongly consider upgrading to Android Lollipop (5.x) or above. You could perhaps try rooting your Android smartphone in order to upgrade the operating system to a newer version. Another thing to keep in mind is that the app will only work if you have an active Internet connection.
If Android Auto isn’t working at all, or if you get a “device not supported” notice, make sure your phone is compatible. To use Android Auto, Google says you’ll need a device running Android 5 or higher, as well as an active cellular data plan.
To use the feature on Android 9 and earlier, you must first download the Android Auto software from the Play Store. Android Auto has the ability to connect to your car’s display if you’re running Android 10 or later. On Android 10 and newer, you’ll have to download the Android Auto for Phone Screens app if you wish to utilise the app on your phone screen.
Make sure you’re in a country that supports Android Auto as well. On the Google website linked above, under Where to use, you’ll discover a list of regions. It works in a variety of nations, including the United States, the United Kingdom, Canada, Australia, and India. However, in other areas, Android Auto will not work at all.
3. Check for car compatibility with Android Auto
According to certain users, “Android Auto is not connecting to the automobile”. Most of the major automakers have worked with Google to make this a popular app. Those high-tech infotainment systems aren’t available in every car model because automakers have to cut corners on some of the more complex functions to stay within budgets.
That implies that if your automobile isn’t compatible with Android Auto, you won’t be able to use the app in your vehicle.
When connecting to your automobile, you should check to see if it is compatible with the Android Auto app or not if you don’t get a response. Alternatively, you may check to see if Android Auto is compatible with your vehicle by going to the Android Auto Webpage.
On the other hand, the likes of Audi, Cadillac, and the like should be safe from such issues.
Remember that if you don’t see Android Auto on your car’s display, you must have a vehicle that supports it (or aftermarket head unit). Android Auto may not be supported even if your car has a USB port.
Look for your car on Google’s list of Android Auto-enabled automobiles. The feature is only available on vehicles manufactured in 2016-2017 or later. If Android Auto is available in your vehicle, check the owner’s manual to be sure.
If Android Auto isn’t supported in your vehicle, you can get an Android-compatible stereo. On the same Google page above, you’ll find a list of approved models that may be purchased at companies like Crutchfield.
4. Check for hardware connectivity
If your car and phone are both interoperable with the app, there is a chance you are using the incorrect hardware. If Android Auto does not appear on the car’s display, you may be using a broken USB cable or a duplicate third-party cable. It is recommended that you use just the original connection wire that came with your phone.
Additionally, the Android Auto app can connect wirelessly to your automobile using the car receiver technology. One probable reason you’re encountering Android Auto connectivity issues is that you’ve upgraded your car’s stock radio system or Bluetooth system.
If you install an aftermarket system in your vehicle, there is a good probability that you will encounter Android Auto issues.
It is generally recommended to stick with original things to avoid these types of issues and to allow firms to diagnose systems for you via upgrades and repairs.
5. Diagnose the vehicle’s infotainment system
If Android Auto does not appear on your display at this stage, you should check for head unit issues in your vehicle. Ascertain that you’re starting the Android Auto app from the main menu—the location varies for each vehicle. Often, the app will not load instantly when your phone is plugged in, leading you to believe something is amiss.
Attempt to restart your car’s infotainment system if possible. You’ll need to consult the manual for this information, as it varies by car. If this is not a possibility, simply turn off your car for a few minutes, restart it, and try again.
Finally, if you’re using an aftermarket receiver, check the manufacturer’s website to see whether an update is available. Apply any available updates and then retry the connection.
If there are no problems with the hardware connections, but the Android Auto app is still not shown on the car’s display, it’s possible that there’s a little problem with the application itself. It is possible that there is a flaw or malfunction in the application that can be resolved by simply reconnecting to the application.
It is a rather straightforward approach; nevertheless, the stages may differ from vehicle to vehicle. However, the fundamental technique is as follows:
- On the infotainment system, go to “Car Settings” and make your selection.
- Select “Smartphone Connections” from the drop-down menu.
- Re-establish a connection with the Android Auto app on your smartphone.
6. Troubleshoot crashing of Android Auto
There could be some problems with Android Auto itself. There are a number of factors that can cause an application to crash. As a result, we have some fixes for you to test and see if anything assists you out and solves the problem.
The first thing you should do is check to see if the app has been updated. Google rolls out regular updates to all of its apps to ensure that no one has a negative experience. This does not apply to only this app. To avoid issues, you should update all of your phone’s applications on a regular basis.
Our cellphones occasionally generate a large number of temporary files over time; these files accumulate and slow down both the application and your smartphone. As a result, storage management is an important element to consider and should be addressed. To delete the temporary files created by the Android Auto app, go to Settings > Apps > Android Auto > Storage > Clear Cache.
7. Update Your phone and Android Auto
If your Android Auto isn’t working as it used to, you may need to install some upgrades to get it working again. You may check for Android updates by going to Settings > System > Advanced > System Update and installing any that are available. Make sure to keep in mind that the names of these menus may vary depending on what version of Android you have installed.
Finally, open Google Play to see if any app updates for Android Auto are available. To manage your applications and device, go to your profile image in the upper-right corner of the screen and tap Manage apps & device.
If everything is up to date, you’ll see All apps up to date, or ‘Updates Available’ with a note indicating how many pending updates you have. If any new information is available, simply tap this field.
In the list, press Update if you find Android Auto. Google and the Google Play services should also be updated while you’re here. if it’s appropriate. Android Auto’s voice command difficulties can be fixed by doing so.
This is the final step: Open the Android Auto app after any updates have been installed. You may have to accept a new user agreement or anything similar before you can continue to use it.
8. Replace the USB Cable you use with Android Auto
If you’re not using Android Auto wirelessly, you’ll need a USB cord to connect your phone to the display in your car. If you’re experiencing issues with Android Auto, you may have a defective cable or a poor-quality one. The Android Auto connection may drop or refuse to connect at random if there are cable issues.
In the meanwhile, you can try using a high-quality USB cable, such as the one that comes with your phone. Use a cable no longer than six feet for optimal results.
Android Auto won’t work with a cable that can only be used for charging, not data transfer. The USB “trident” sign on the USB-A end usually indicates that a cable permits data transfer.
Also, make certain that the charging port on your cell phone is clean. If the port on your phone is clogged, even with a high-quality cable, you’ll have trouble connecting. After inspecting the area with a flashlight, use a soft-bristled brush or toothpick to remove any loose particles.
If nothing else works
Your car or phone may be at fault if nothing above fixes the difficulty you’re having while using Android Auto.
As a last resort, you could try connecting your phone to another automobile that supports Android Auto. This should give you understanding of where the problem lies, Android Auto or your vehicle.
You should contact the manufacturer or your dealer if your car does not allow Android Auto connections. A problem with your car’s internal components may be preventing Android Auto from working.
Use a decent cable and make sure your charging port is free of obstruction if you’re having trouble connecting your phone to several Android Auto-enabled vehicles. If it doesn’t work, you should contact your phone’s manufacturer for assistance.
Keep in mind that you can utilise Android Auto on your phone’s screen as you attempt to fix these difficulties. Despite the fact that it isn’t as convenient, it does the job.
What to do when Communication Apps are not working on Android Auto?
- If you’re satisfied with the Android Auto app’s other capabilities, but not with its communication options, such as calling, Google Assistant, and so on, you may choose to uninstall it. See if any of these suggestions help to address your issue.
- In the event that you are trying to use a USB cable to connect your smartphone to the car. Make sure you use the correct cable. Use a trusted brand and a product that is of high quality if you don’t have one. Typically, low-quality and low-priced cables are unable to keep up with the current advancements in technology. As a result, they aren’t able to convey the data effectively.
- Additionally, an older version of the Android Auto app may be at blame for this problem. Make sure to check the Play Store to see if there is an updated version of the app. In the event that you’re having problems with your Play Store, try out these remedies to fix Android Play Store.
- Occasionally, this problem is caused by the Android Auto software not being granted permissions to access functions on your smartphone. Go to Settings > Apps > Android Auto > Permissions in order to grant access and permissions. Make sure phone and sms permissions are enabled in the permissions tab.
- An application’s and the phone’s performance can be adversely affected by poor storage management. As a result, remove the cache files of the Android Auto app to avoid problems. Go to Android Auto > Storage > Clear Cache and press the Clear Cache button.
- It’s also possible to reinstall the application in order to repair all of its problems. It’s as simple as deleting the app from your phone and re-downloading it from the Play Store.