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If you own a Samsung smartphone, you may have spotted an “Advanced Features” option called “Palm swipe to capture” under the “Settings” tab.
With this gesture, taking a screenshot is as simple as swiping your palm across the screen.
Customers of Samsung phones have, however, voiced their dissatisfaction with this function because it does not operate on their devices a lot of times . Nothing happens as they swipe their hand across the screen.
So, if the feature is not working for you, you are at the right place if you are looking for a solution.
In this article, we’ll tell you how to fix the Palm Swipe feature on your Samsung devices, if it is not working for you.
Solution 1: Make Sure Palm Swipe is Enabled*
Make sure that the Palm Swipe to Capture option is enabled on your Samsung device. It happens very often that the users forget whether the feature is enabled or not, and keep guessing the root cause why they can’t take a screenshot or use the cool feature.
Here are the two simple steps to enable the Palm Swipe to Capture feature on your Samsung Device.
- Go to Settings on your Samsung device, navigate to the “Advanced features” option and tap on it.
- Now in the Advanced features option, search for the “Palm swipe to capture” option and make sure that it is enabled.
How to enable Palm Swipe on Samsung Devices?
- Unlock your device, swipe down the notifications panel and then tap on the gear icon to go to settings.
- In the system settings, go to the Advanced Features, and then tap on Motions and Gestures.
- Navigate to Palm Swipe to Capture, and tap on the toggle to enable it. Go back to the home screen.
- Now when you find the screen which you want to capture, just swipe your palm across the screen. Make sure that your fingers are away from you, and the edge of your hand is touching the screen while you swipe.
- Make sure that the keyboard is not in use, as this feature might not work if the keyboard is shown on the screen.
Solution 2: The Hand Edge Must be in Contact of Screen*
Most of the users have this misconception that they just need to swipe their palm in the air to take a snap. Basically what happens is the people don’t know the proper way to use this feature and ultimately they face this problem.
There are a number of users who just swipe their palm in the air, swipe their palm over the selfie camera, but what is common in both the ways is that they never actually touch the screen..
So, in order to use the Palm Swipe to Capture feature, you must touch the mobile phone screen to work. Make sure that when you swipe your palm on the phone, swipe your hands edge from right to left with your hands edge touching the phone screen. You will hear a capture sound when you successfully capture a screenshot.
Solution 3: Wipe Cache Partition*
- Turn off your handset.
- Now go to the recovery mode, press and hold the power button along with the Volume Up button.
- Use the Volume Down button to navigate through different options in recovery mode, go to the “Wipe cache partition” and select it by pressing the power button.
- When the Cache Partition is wiped successfully, navigate to the Reboot System option, and select it.
Solution 4: Restart the device in Safe Mode, then in Normal Mode
- Hold the Power button down until the option to Power Off appears on the screen to turn off the device. Turn off the power.
- To turn on the device, press and hold the Power and Volume Down buttons at the same time.
- Most Samsung phones have the Power button on the right side and the Volume Down button on the left.
- When the Samsung logo appears on the screen, release the Power button to allow the device to boot up. Maintain your hold on the Volume Down button.
- Safe Mode should now be visible near the bottom left corner of the screen.
- You’ll be able to test for a variety of issues in Safe Mode, as well as navigate around the device to see if you encounter any issues. You can use Safe Mode to monitor your battery life or mobile data usage for as long as you want; however, some apps will be unavailable while in Safe Mode.
To exit Safe Mode and start the device in regular mode:
Restarting the device is required to escape Safe Mode in any one of the three methods:
- Attempt to restart the device by holding down the Volume Down and Power buttons for at least five seconds.
- Restart the device by pressing and holding the Power button on the right side.
- Notifications panel can be accessed by swiping down from the top of the screen. Select the Safe Mode indicator and touch Turn Off on the prompt to reboot the device.
5 Alternative Ways to Take Screenshot on Samsung Devices
1. Use the button shortcut (Home button)
Not everyone agrees on the merits of gesture controls. Thankfully, certain Android phones include a more tactile manner of screenshot capture.
- Slightly press and hold the Power button before pressing and holding the Home button. This can be a difficult task to master.
- For a split second, hold both buttons down until you feel a vibration or see a visual signal.
2. Use the button shortcut (no Home button)
If you own a Galaxy S21, S20, or Note20 that lacks a physical Home button, the key combination is somewhat different:
- Simultaneously press and hold the Power and Volume down buttons until the screen flashes and a click is heard.
- To locate the screenshot, open your phone’s Gallery or Photos app. It’s located in the Screenshots folder in Samsung’s Gallery app, after pressing the Albums option at the bottom.
3. Use the S Pen
This method is supported by the Galaxy Note20 Ultra and other Samsung handsets equipped with a S Pen.
- Remove the S Pen stylus and press the menu icon for Air Command.
- To take a screenshot, tap Screen Write.
- Adjust the screenshot as necessary. You can add notes, modify the colour and size of your pen, erase or undo strokes, and trim the image, among other things.
- At the bottom, tap Share or Save when finished.
4. Use scroll capture
- These instructions apply to online pages that exceed the width of your browser window.
- Simultaneously press the Power and Volume Down buttons.
- On the Smart Capture menu, tap the Downward arrow symbol (Scroll Capture).
- The icon will oscillate upwards and downwards. To begin capturing the screenshot, tap the Icon.
- Continue tapping the symbol until you reach the bottom or have gathered all of the information you require.
- If necessary, add tags and then hit Save.
- Tap outside the Smart Capture overlay to save the screenshot.
5. Make use of your voice
By saying “OK, Google, take a screenshot” or “Hey Bixby, take a screenshot,” you can capture a screenshot using Bixby Voice or Google Assistant. Additionally, you may combine commands, such as “Hey Google, take a screenshot and share on Facebook” or “Hey Bixby, take a screenshot and publish on Twitter.”
Why is Screenshot Not Working on Android? How to Fix it?
Reason 1: Press the Correct Key Combination
For those who are having trouble taking screenshots on Android, it is likely that you are just misplacing your screenshot-taking keys. On Android, the Power button and Volume Down buttons are used to simultaneously take a screenshot. Keep in mind that you must press it all together at the same time.
The latest Android devices require you to push the Power and Volume buttons once and then release them. The new unlocked Samsung phones don’t require you to hold for a few seconds anymore.
Reason 2: Can’t Take Screenshot on Google Chrome:
Screenshots in Google Chrome may not be working because of a bug in the current version of Android that disables the ability to snap screenshots while you’re surfing in Incognito mode.
That may be the reason why the Google Chrome screenshot doesn’t appear to be working.
Reason 3: Policy Set on Your Phone
The third reason is that you have a policy set up on your mobile device.
It’s possible that your school/college or company has disabled these features for a variety of reasons. If you try to capture a screenshot, you’ll get an error message that says “can’t due to security policies.”
In this scenario, you can seek clarification from the IT department and see if anything can be done. If they allow it, that’s terrific; if not, you’re out of options.
Reason 4: Due to App Policy
For reasons of safety, several programmes, particularly financial and banking ones, deactivate the screenshot feature. “Screenshot disable for security reasons” or “Cannot capture a screenshot.” will be displayed in a pop-up. Personal information can be found on this page..
Reason 5: Screenshot Not Allowed by App
While using a banking or financial app, you may not be able to take screenshots. They have a built-in facility for sharing screenshots, but you will have to use it. For safety reasons, this is done. It’s also a good idea to uninstall and reinstall any recent apps you’ve installed.
How to Fix Android Screenshot Not Working?
In case you are not able to grab a screenshot, there are some basic troubleshooting workarounds that you can do.
Solution 1: Uninstall Recently Installed App
The first thing you should do if you were previously able to take a screenshot and now it doesn’t work is to figure out which apps you have recently installed. If it’s a work-related app or one that restricts your phone, a new app might be a problem.
Check to see if you can take screenshots without it installed. Attempting to take a screenshot may have prevented you from seeing the full storage capacity of your device.
Solution 2: Check Device Storage (Couldn’t Capture Screenshot Storage May be in Use)
You may receive notifications such as “”Couldn’t take a screenshot due to insufficient storage space” or “Couldn’t save the screenshot. Storage may be in use “a formalised paraphrase The solution would be to restart and check, and if that does not resolve the issue, you will need to empty storage space. This is a common issue in low-cost Android Go phones with limited internal storage.
Solution 3: Correct Screenshot key combination:
With Android 10 and higher, you no longer need to hold and press the Power and Volume Down buttons; instead, press once and release, and the screenshot is easily captured.
Solution 4: Try Alternative Screenshot Method
There are several methods for taking a screenshot, which are as follows:
- Android’s default method employs physical buttons.
- Screenshots with Google Assistant
- Method of Swiping the Palm: Swiping your palm across the display screen captures a screenshot.
Solution 5: Root Your Phone
The ultimate killer concept would be to root your phone, which would very certainly fix whatever issue it was having with screen capture or screen-grab previously, if it had one.
More specifically, gaining root access on Android entails becoming a superuser, which is a function you may be familiar with from the Linux operating system. In many ways, you could think of this as a case of bringing back a function that should have been there in the first place!
With rooting their Android phones and tablets, users may install and run applications that require special rights, bypass carrier-installed software, and even eliminate bloatware applications (as opposed to simply disabling them).
Root access is even required to install seemingly innocuous things like certain custom fonts, and rooting Android can also unlock additional capabilities in some apps and launchers.