Is iBUYPOWER Good? In-Depth Review

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Most people, when they think of PCs and laptops, think run-of-the-mill brands do the job just fine when it comes to intense gaming and heavy performance. That is until either or both the CPU and the GPU disappoint them. This is why gaming enthusiasts prefer pre-built or custom-made gaming PCs, Laptops, and gears to make gaming a wholesome experience.

Now, when it comes to pre-built or custom-made PCs and Laptops, iBUYPOWER is a brand that often pops up on search results. If you’re contemplating putting your money into iBUYPOWER products and want to know if it is a safe and reliable brand, here is an in-depth review of iBUYPOWER.

This post covers the most asked question – Is iBUYPOWER good? We’ll also answer other questions that you’ll often find yourself asking before making a purchase from iBUYPOWER.

What is iBUYPOWER, after all?

iBUYPOWER is an online retailer of pre-built PCs, laptops, custom-built PCs, and gears such as gaming mouse and keyboards. Established in 1999, iBUYPOWER is a US-based company, with its headquarter in California and a sales and support team distributed through Asia and Europe.

As stated by the company, it stands firm on the principles of Perseverance, Ambition, Strength, and Unity, delivering the best gaming systems to its customers.

The company has earned a fair amount of positive reputation as an ideal choice for pre-configured PCs and Laptops for gamers who do not wish to spend time choosing the components.

Although iBUYPOWER has earned popularity for its high-quality pre-configured systems, it is the most popular go-to for discerning gamers who want to have their gaming systems built based on their choice – from the processor to the graphics card and everything in between.

Does iBUYPOWER build the PC for you?

As we’ve mentioned before, iBUYPOWER is a retailer of custom-built desktops, which means you have the choice to decide what components will be used in your system. From the tiniest of details to the most daunting ones, you have a say in almost every aspect of the process of building your PC.

Once you’ve decided what gears and components you need, you’ll get a quote from iBUYPOWER, and as soon as the order is processed, iBUYPOWER hands it off to its assembly team that start to collect and assemble your PC using the components you have placed the order for.

Where are iBUYPOWER computers/PCs made?

iBUYPOWER is a U.S.-based company operating from CA. Its PCs and laptops are made in California itself, in conjunction with the team that handles support and sales in Europe and Asia.

Can you customize your iBUYPOWER PC?

This is what iBUYPOWER’s or any custom-built PCs are about – so, of course, you can customize your iBUYPOWER PC. Here is how:

The Easy PC Builder – This is a module designed to help you customize your PC by deciding on what sweet components you’ll be using, the expenditure, theme, and your preferred choice of PC games. Once you’ve given your inputs, you’ll have a virtual custom PC On display with suggestions and comparisons on lower-end and higher-end systems.

This is, however, not it. Once you have your PC Builder results from the Easy PC Builder, you can customize your results too. You can modify the specs and see what works together to give you the highest performance at your price end.

The good part about the complete customization process is that you do not need to have complete know-how on computer hardware. If you’ve been a gamer long enough, you’ll know what works best for you and what components you want in your custom-built PC.

However, if you don’t, the Easy PC Builder, as rightly named, will simply ask you to choose your favorite game and budget and then bring you a multitude of custom PCs to choose from.

Is iBUYPOWER good?

Here is a short answer before we get into the details: Yes, iBUYPOWER is good; in fact, it is one of the best, putting up a fierce competition against its competitors such as Origin and CyberPower. If not superior to some of its competition, it surely lines up right next to them.

Building and retailing gaming systems since the time gaming and PCs were not very ubiquitous things, iBUYPOWER is now the support system for intense gaming enthusiasts, esport tournaments, developers, and countless collegiate sports.

It is a legit, safe and reliable brand with its collaborations standing to its credit – iBUYPOWER has worked and collaborated with some giants in the vertical of PCs and gaming such as Intel, NVIDIA, Microsoft, ASUS, and others. When it comes to beastly raw performance and reliability, iBUYPOWER has proved its efficiency time and time again to its gargantuan customer base.

From assembly to part selection, we would say iBUYPOWER does an excellent job.

Are iBUYPOWER custom-made PCs good and reliable?

From the numerous positive customer reviews, it is obvious that iBUYPOWER’s custom-built PCs are good and reliable. iBUYPOWER is the aide-de-camp to people looking to build a powerful gaming system as per their choice. All of their custom gaming systems are engineered, keeping the needs of a discerning gamer in mind. From delicate wiring to chassis airflow, each detailing is precise; overall, iBUYPOWER custom-made PCs are efficient and deliver maximum performance at your preferred budget.

Numerous buyers are suspicious of cheap parts when it comes to buying custom-built PCs, but iBUYPOWER has been reported to provide the best of PSUs, motherboards, and overalls. Also, the brand has worked with multiple companies such as NVIDIA and Intel, so you can ask for any brand component you wish to use. On a general note, their default components may be unbranded, but they seem to be equally efficient and reliable, as per customer reviews.

Are iBUYPOWER pre-built PCs good and reliable?

Yes, iBUYPOWER has top-notch pre-configured PCs and laptops that bring a stutter-free gaming experience with them. Most of them are designed sleek to not only cater to the gaming elite but also save up on the deskspace. With myriad variants to choose from, you can often find these features to be common in most of the iBUYPOWER PCs:

  • In-built storage drives for large files
  • In-built liquid cooling system
  • Wi-Fi® technology
  • Methodically built USB ports and display

iBUYPOWER is recommended to modem gamers as it provides powerful and high-end graphics which enhance their gaming experience and performance. Its modern graphic cards support Virtual Reality viewing. The modern gaming PCs have HDMI® ports to deliver high-quality audio and video, USB 3.1 ports to get better and fast connectivity with keyboards and other gaming controllers. The Bluetooth® connectivity is also enhanced for better range and fast pairing. iBUYPOWER PCs have a powerful CPU and RAM that increases performance and multitasking, and they have integrated fans to lower the temperature of parts of the computer that get rapidly heated due to immense use.

To sum it up, iBUYPOWER truly stands strong on the concept of ‘plug and play’ when it comes to its pre-built gaming PCs and laptops. It has, undoubtedly, been delivering leading cutting-edge technology embedded into its gaming systems. Most of its customers regard iBUYPOWER as a brand that can not be beaten on quality and price, delivering the most power at the most reasonable prices through its pre-built gaming systems.

How long does an iBUYPOWER PC last?

The life expectancy of an iBUYPOWER PC depends on the users and the work that they do on it. In general, the life expectancy is about 5-6 years if the PC is well maintained and properly cared for.

iBUYPOWER sells heavy-duty gaming PCs, which means they stay in their best shape possible for at least three years, after which you may find issues, the most basic one being the heating of the processor.

How is the iBUYPOWER customer service?

Our review of iBUYPOWER customer service is neutral and mixed. When most brands have 24×7 customer service, iBUYPOWER’s customer service is active Monday-Friday 8:30 am – 5:30 pm PST.

On the one hand, a significant number of iBUYPOWER customers have labeled the customer service as cordial and helpful; on the other hand, multiple users had complaints regarding the long response time and no proper solutions provided by the customer service to resolve their issues.

iBUYPOWER’s technical support operates from Monday-Friday 8:30 am – 5:00 pm PST, and as far as we can collect, the technical support has fairly positive reviews. Numerous customers have shared their experience regarding iBUYPOWER’s technical support as ‘speedy and skilled.’

Does iBUYPOWER have good ratings and reviews?

Yes, it does, and you can also check out users’ reviews on iBUYPOWER on multiple portals such as TrustPilot and Sitejabber. The average rating of iBUYPOWER is 4.2 out of 5 on Trustpilot, which is mainly because users get exactly what they want at reasonable prices. From over 2046 reviews so far, 69% of customers/ reviewers have rated iBUYPOWER as excellent, which is pretty strong evidence of its reliability and quality.

Numerous customers say the brand offers products at a great price with brilliant build quality and packaging. They provide a complete manual that helps the users to set up PCs easily.

What is the warranty period for iBUYPOWER PCs?

New products: Warranty on new products is generous with a warranty of 3 years labor and 1 year parts. Under warranty, the iBUYPOWER representative will repair and replace parts if required, free of cost. Other than this standard warranty on products, iBUYPOWER also offers two extended warranties, one with 4 year labor and 2 years parts, and one with 5 years labor and 3 years parts. The extended warranty is actually great for those users who upgrade their PCs every 3-5 years because they don’t have to spend extra money on maintenance and repair.

Refurbished Items: iBUYPOWER has a more or less decent warranty of 6 months on all standard refurbished products.

What is the return policy for iBUYPOWER PCs?

iBUYPOWER PCs offer a 30-Day Return Period on all hardware, accessories, peripherals, and other parts of the PC from the date of purchase. The whole process of returning a product is quite simple and easy.

How to return an iBUYPOWER product?

In order to return a product, you need to contact iBUYPOWER customer service at 888-462-3899, and from there, you have to obtain the RMA or Return Merchandise Authorization number before the applicable return period. Without the RMA number, you can’t return the product. The product should be shipped to iBUYPOWER within 10 days after the RMA number is issued and follow the process given below:

1: Ship each and every product for which you received the RMA number, and in case of partial product return, your credit will be less than the actual invoice in case of bundled products or concessions.

2: The products should be in their original packaging with each item, documentation, and media that was included in the original shipment.

3: You have to ship and insure the product at your expense, and shipment labels will only be provided in case of damaged deliveries or DOA.

4: Once the returned product is received, the refund of the product price is paid. This excludes the shipping and handling charges.

Refurbished Products: The product should be returned within 14-days from the original date of packing, and the refund will be processed excluding the shipping, handling, and other reasonable charges and fees.

Does iBUYPOWER ship internationally?

iBUYPOWER does not ship internationally, with Canada as an exception. Apart from the U.S. and Canada, iBUYPOWER ships internationally only if you have an APO address or if you are a member of the military. The company does not accept international credit cards either.

This is one aspect where most of its competitors beat iBUYPOWER. To receive an iBUYPOWER product internationally, an ideal solution is to use a package forwarder that will allow international shipping all over the globe.

Does it take long to ship PCs from iBUYPOWER?

iBUYPower provides one of the fastest shipping amongst gaming system retailers. Since iBUYPOWER ships only to Canada and across the U.S., it offers same-day to 2-day shipping with delivery in two business days.

Sometimes, however, during the high volume seasons, shipping may get delayed, which is mostly a result of a delay in gathering and assembling parts for your PC.

Does iBUYPOWER use good PC parts? Are these parts cheap in quality?

For so many people, custom-made PCs from retailers sound like ‘cheap parts and unreliable efficacy.’ That is certainly not the case with iBUYPOWER. The company uses top-in-line components from brands like Intel, MSI, NVIDIA, and others.

The default, unbranded PC parts are decent in quality and fairly efficient when it comes to heavy-duty performance and gameplay. You may not be able to buy the best gaming PC with the latest CPU and GPU at any less than $500, but on the bright side, iBUYPOWER does recommend some of its best options based on your budget. This, however, does not mean that the company uses generic components.

Can you upgrade iBUYPOWER PCs?

Yes, iBUYPOWER PCs, both custom-built and pre-built ones, are upgradable. All you have to do while upgrading your PC is make sure you have a good power supply. As for all other reliable companies, iBUYPOWER allows the upgradation of your PC by tagging itself as ‘non standard.’ This means you can install almost any upgrade in your iBUYPOWER PC based on its compatibility with the motherboard. If you find the motherboard limiting, you have an option to upgrade it too.

Does iBUYPOWER give you reward points?

iBUYPOWER, in order to thank their loyal customers, has introduced reward points that can be earned and redeemed on the iBUYPOWER website on all products.

How do you earn IBP reward points?

To earn the IBP reward points, you must have an iBUYPOWER account. Whenever you purchase something from the iBUYPOWER website, you get reward points on the base amount of your purchase. The points get credited to your account within 30 days after the product is successfully delivered to you. The points are 10 times the base amount.

Do these points expire? Are there any usage restrictions?

No, the reward points don’t have an expiry date; rather, they can be used at any time.

There are some usage restrictions as they can only be redeemed in the multiple of 1,000. The points can give you an additional discount when used with a coupon.

What if you haven’t received your IBP points?

It is important that you make the purchase with your iBUYPOWER account, and if you have made the purchase as a guest, then you should get registered on iBUYPOWER.com to claim reward points. After 30 days of the product being shipped, you will receive and can use the claimed reward points.

If you don’t receive your IBP points after 30 days of receiving your product, you can reach customer service.

Do iBUYPOWER PCs come with a keyboard and mouse?

All iBUYPOWER PCs come with a keyboard and mouse. The only difference is that you can choose what mouse and keyboard you want when it comes to custom-built PCs, while the pre-configured PCs have their own gaming keyboards and mice, depending on the model.

Does iBUYPOWER use thermal paste?

Yes, iBUYPOWER uses thermal paste to avoid overheating. The heat sink is mounted with the thermal paste, and you have the option to purchase additional paste (for when the initial paste dries up) from under the advanced build options.

When you opt for upgraded thermal paste, you will get a leftover paste from whatever is left after using it in the cooler. The paste can go as long as 5-10 more applications depending on how soon the paste exhausts due to overheating. iBUYPOWER usually uses Arctic 5 unless you opt for upgraded thermal paste services.

Does iBUYPOWER have a CD Drive?

Depending on the variant, iBUYPOWER PCs may or may not have a CD Drive. If the PC chassis has no CD Drive bay, you can use an external USB drive for extra space.

Why are iBUYPOWER PCs cheap?

iBUYPOWER PCs are certainly inexpensive and sometimes available at unbelievably lucrative prices. Part of the reason behind this is the fact that they are directly linked to the manufacturers that allows them to save up on distribution and middle-men costs. Another possible reason is that iBUYPOWER only ships products within the U.S. and Canada, therefore saving up on logistical costs of international shipping.

Why are iBUYPOWER stickers so expensive?

After iBUYPOWER was banned from the ESL One: Cologne 2014 and DreamHack Winter tournaments on the charges of scam, the team eventually disassembled, and therefore, no more stickers were produced post the year 2014. As the production stopped, there were fewer of them available for sale every day, which led to high demand for these stickers. It is obvious that the price was supposed to hike due to the low supply and high demand.

Now that the team does not exist and the rarity of the IBP stickers has increased manifold, these stickers are expensive. The most expensive iBUYPOWER sticker is iBUYPOWER (Holo) that is priced at $15,297.50.

How frequently does iBUYPOWER restock their Ready (RDY) Systems?

The company restocks their Ready (RDY) Systems as quickly as possible, depending on how soon they can gather the parts required. Sometimes, these may stay out of stock for a while due to part shortages.

Final Takeaway on iBUYPOWER

iBUYPOWER is definitely a good gaming systems’ brand and a safe and reliable one too. The company has put a generous amount of oversight between the consumer and the assembly team. Both the pre-built and the custom-built PCs by iBUYPOWER offer great performance without making a dent in your wallet. If you’re one for PC games and custom PCs, iBUYPOWER is an excellent choice.

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