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Apple officially enables its longer holiday season return policy this week. The Cupertino giant made the change this Friday in preparation for the holiday season, a time when customers are expected to spend heavily on devices and other tech products in the market.

Apple updated its website this week to officially welcome customers for the holiday season of the year. According to Apple, certain products received from it between November 3 and December 25 could still be returned until January 8 next year. This applies to markets in the US, the UK, Canada, Australia, New Zealand, Germany, France, the Netherlands, Singapore, and more.

On the other hand, Apple fans from Italy, Spain, Turkey, Mexico, and Japan will be glad to know that they have a longer return period. Compared to the details above, Apple will allow customers in four countries to return their purchases that are received between November 3, 2023 and January 6, 2024 to be returned until January 20, 2024. Once the purchase period ends, Apple says purchases will start observing its Standard Return Policy with 14 calendar days for return.

While this is all good news, it is important to note that the policy only covers certain purchases and excludes carrier-financed iPhones. Other items Apple said it won’t accept include:

  • Opened software
  • Electronic Software Downloads
  • Software Up-to-Date Program Products (software upgrades)
  • Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)
  • Apple Developer products (membership, technical support incidents, WWDC tickets)
  • Apple Print Products


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