What Is Arris Group Inc on My Network?

What Is Arris Group Inc on My Network?
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Most of us, in the interest of security, regularly monitor our network for suspicious devices or gadgets. While computer networks have made our lives easier in many ways, they have also made our information accessible to hackers.

Most likely, you’ve noticed an Arris device in your network traffic if you keep an eye on it all the time. As a result, if you’re unfamiliar with the brand, you may begin to feel uneasy.

The next logical step would be to block the device, but it’s safe to know whether this is a legitimate source of worry. What is this Arris Group Inc. device that you see on your network? What is its purpose?


What Is Arris Group Inc on My Network?

Arris is nothing but a telecommunications company. Manufacturers like Arris make some of the most popular high-speed routers accessible today.

Your router or a similar Arris device appears as a ‘Arris’ or ‘Arris Group’ device on your router. Connected devices or ‘DHCP Clients’ are the most common places to find these devices.

Arris or the Arris Group is likely your internet router on your network.

These routers are commonly found in home networks due to their widespread availability and high level of reliability.

However, there may be times when a device that you don’t own is consuming your bandwidth and needs to be fixed promptly..

Arris is a well-known brand among Xfinity customers, so you’re likely already familiar with it. Because they are an established brand in their own right, Xfinity nonetheless buys equipment from other firms to use on their network. In particular, this is true for their communication devices.

A wide variety of respected but lesser-known companies provide them with the equipment they need. Arris is one of them. As a result, if you have Xfinity, there’s a strong possibility you’re already utilizing an Arris equipment. So, the most likely scenario is that the “offending” item is your router.

Understanding The Company In Detail

Arris makes cable modems and routers, as well as cable TV set-top boxes, all of which are marketed under the Arris brand name. Voice, video, and data services are all provided by the company’s broadband telephone equipment. The cable modems manufactured by the company are DOCSIS certified. Arris also makes use of cutting-edge technology in its goods to stay abreast of the times. Since then, the company has expanded into the development of WiFi 6 Mesh networking gear.

Formed in 1995 as a joint venture between Nortel Networks and Antec Corporation, the company was renamed Arris Interactive at the time. Bob Stanzione was the company’s first president and chief executive officer. On September 1, 2016, Bruce McClelland became CEO, and Stanzione became executive chairman. The company was renamed Arris Inc. in 2001 after Antec bought out Nortel’s portion and relocated its headquarters to Suwanee, Georgia, United States.

Arris was purchased by CommScope for $7.4 billion on November 8th, 2018. On the 4th of April, 2019, the deal was finalized. As a result of the deal, CommScope now owns Arris and Ruckus Networks as well as ICX Switch, two firms that Arris had just bought from Broadcom. Bruce McClelland, formerly of Arris, has been named COO of CommScope.

Broadband service providers and cable operators around the world rely on Arris equipment because of their long history and reputation for quality. Consumers can buy their goods from them as well. As a result, it’s possible that your Internet Service Provider (ISP) uses Arris products. Perhaps that is why an Arris device or devices appear on your network at all.


How To Get Rid Of An Illegitimate Arric Group Inc Device From Accessing My WiFi?

It’s possible that you are seeing Arris Group Inc as a connected device because the network is being served by a device from the Arris group. There is, however, a good chance that the problem is a software issue.

There is also a possibility that the device connected is not a real Arris Group Inc device. Instead, it is just a device tending to penetrate your network in the guise of Arris. Hence you should follow the troubleshooting steps outlined below:

Change the Wi-Fi Password

If you feel like someone penetrated your WiFi, alter your Wi-Fi password; do so if you suspect your network is being masked as well. Check that all invading devices have been erased after reconnecting with a new password.


Restarting your router is the first step. After disconnecting all the power cords, wait at least two minutes before reconnecting them. Hard restarting is one option, but it’s not the only one. To perform a gentle reboot, press the power button to turn off the router, then press the button again after 60 seconds. Activate Smart Home Manager on your computer or laptop

Another way to remove any Arris group from your network is to download and install a smart home manager on your device. For those who don’t know, this is a piece of software that keeps your network safe from intrusion by unwanted devices.

Mesh Network

In the case of third-party access points or mesh networks, this is a common and recurring problem. This is due to the fact that they prefer to show a random selection of connected devices on the list. As a result, all you have to do is select the appropriate network and internet settings.

Block the Unwanted Arris Device from your Network

In the same way that you may remove unwanted gadgets, you can block them as well.

  • Use your web browser to log in to your router and look around for other devices that are linked to it.
  • The next step is to locate the devices or MAC addresses you wish to restrict.
  • Even though the device has been uninstalled, blocking it prevents it from reconnecting in the future.

Manage the Devices on your Network

To control your network devices, go to your router’s web interface and click on ‘DHCP clients.’.

You now have access to a list of all the devices connected to your network. A wide range of devices are included in this: routers, smartphones, laptops, and more.

Devices that have been connected to your network can either be removed from the network or suspended.

Boost your Internet Security

Your network’s security is vulnerable if a gadget has made its way into it. Change your SSID and password after you’ve eliminated any suspicious devices from your network. The WPA3 form of security is the finest option for increasing the network’s security.

Increasing your internet security is a great method to keep unwanted devices out of your network.

  • Keep your Windows Defender or other Antivirus software up-to-date.
  • Make sure to always use different passwords, and make sure to change your passwords every few months.
  • You can use Two-Factor Authentication to make sure new devices require additional authentication to access your network.
  • Use a VPN to keep your connection secured.Keep your anti-virus software up-to-date, such as Windows Defender.
  • Don’t forget to use distinct passwords for all of your online accounts and to update your passwords frequently.
  • Make sure new devices require two-factor authentication before they can access your network by using two-factor authentication.
  • Use a virtual private network (VPN) to protect your online privacy

Change the MAC Address

Even if your device’s configurations and connections aren’t affected, it’s a good idea to switch to a new MAC address. This is due to the fact that when you randomly alter the MAC address, the names of the devices are changed. When it comes to Apple and Android devices, this is common. As a result, you must turn off randomization.

You can also examine the Arris group’s information by looking at the device’s IP address. If the device doesn’t have an IP address, it’s most likely a signal issue that may be fixed by rebooting it. However, if the router has an IP address, choose a strong password using WPA2-AES protocol.

The router’s interface can be accessed to check this further. You might try using the default username and password listed on the label of your router or modem if your service provider didn’t supply you with the password. If your service provider’s default credentials do not work, contact them. In this case, it is possible that the user name and password were created during the installation process.

Look at the devices that are connected to your network after you’ve successfully logged in. Check to verify if the MAC addresses of your Arris devices, or any of your devices, match the MAC addresses of the devices on your network that are already connected to it.

Each network adapter is given a unique Media Access Control (MAC) Address once it has been produced. Checking the MAC Address is the only way to be sure that all of the devices in your network have the same MAC address. You should be aware of the presence of two or three MAC addresses on Arris combo devices such as their cable modem router.

There may be multiple interfaces on the Arris device if the MAC addresses just differ in the final 1-2 digits, therefore this should not be a reason for alarm.

Contact Your ISP

You should contact your Internet service provider if you are unable to access your router or if you are unable to remove or disable a device.

In order to help, all you have to do is tell them about your issue.

For increased security, have your router’s username and password re-entered once you’ve requested it be reset.


Final Verdict

As a general rule, if you see an Arris device on your network, don’t be frightened and make sure that the device isn’t from your household or belongs to any of your family.

Arris is a well-known name in the telecommunications and networking industries. Many service providers and customers alike have confidence in the company. With so many Arris devices on the market, seeing one on your network may or may not be cause for concern.

As long as you have Arris devices on your network, the odds of your network being hacked are low.

You should investigate and remove the Arris device from your network, as well as increase the security of your network if you see an Arris device linked to your network even if you don’t have any Arris devices on it.


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