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The PlayStation 5 is a popular gaming console that has captured gamers’ attention since its launch in late 2020. It is a significant upgrade in design, technology, and pure performance, but the single most significant change came in the form DualSense controller. It’s packed with numerous advanced features, including an inbuilt battery, ergonomic design, haptic feedback, adaptive triggers, and more.
However, despite technological advancements, some users have reported issues with the controller, particularly the orange light on the controller.
This article will explore the PS5 controller orange light issue, its causes, and how to fix it.
Why Does My Controller Have Orange Light?
Typically, when the controller’s orange light appears, it indicates a low battery, but it doesn’t necessarily mean you need to charge it immediately. The orange indicator illuminates when the battery level falls below 70%.
Once the controller is completely charged, the light will change to white. It is important to note that the controller has a battery life of up to 10 hours, which depends entirely on usage. Usually, the orange light appearing on your DualSense doesn’t refer to any problem. It is just a visual indicator of battery level.
How to Charge the DualSense Controller?
There are several methods for charging your PS5 controller. One option is using a USB cable to connect the controller to the console or a charging dock. Here are the simple steps to charge your DualSense controller using a USB cable:
- Connect one end of the cable to the controller’s charging port, which is located at the bottom.
- Now connect the cable to any USB ports located on the PS5 console.
- The PS5 console will automatically recognize the controller and start charging it.
- While charging, the orange light on the controller will stay on. When the controller is fully charged, the light will turn white.
How to Fix the PS5 Controller Orange Light Issue?
If for some reason, the orange light on your controller stays on for an extended period, it may indicate a technical issue. Let’s take a look at some methods you can use to fix the problem by yourself:
1. Charge the Controller
The first step is to charge the controller using the steps mentioned in the previous section. Ensure you charge the controller for at least an hour to give it enough time to charge fully. Also, avoid using the controller when the battery is low.
2. Factory Reset
If the orange light doesn’t go off after charging the controller, you can try resetting the controller. Here are the steps to reset your DualSelse controller:
- Look for the reset button on the back of the controller.
- Use a small pin or a paper clip to press the button and hold it for a few seconds. It will reset the controller to its original settings.
- Once the controller resets, connect it to the console via a USB cable and give it at least 1.5 hours to charge completely.
3. Update the Controller Firmware
If resetting doesn’t help, the issue may be caused by your controller’s firmware. Sometimes outdated firmware can cause similar technical glitches.
Sony releases regular updates to fix such issues, which you can quickly check from the Settings menu. Here are the steps you need to take to update your DualSense firmware:
- Connect the controller to the console using a USB cable and power it on.
- Once the console is on, go to the Settings menu.
- Select Accessories and then Controllers.
- Select Update Controller Firmware and wait for a few minutes.
The console will automatically update the firmware. Ensure that the controller is fully charged before updating the firmware.
4. Contact Sony Care
If the solutions mentioned above fail to address the PS5 controller’s orange light problem, seek further assistance from Sony’s customer support, who will guide you regarding possible options.
Additionally, you have the option to speak with a technical team member who can remotely assist you with performing troubleshooting checks. You can visit the nearest Sony care center for repairs if all else fails.
This video tutorial will further explain the troubleshooting process:
The orange light problem on the PS5 controller is a frequent issue that can quickly be resolved by charging, resetting, and updating firmware. Always ensure that the controller is fully charged before you start playing games. This will save you from any frustrating interruptions and prolong the battery’s lifespan.