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Scammers are known for taking advantage of the biggest trends to find victims. This time, it’s the iPhone 15’s overheating issues.
A report from Mashable SEA shares a recent incident where one of its reporters experienced firsthand the trick. According to the media outlet, the scammers used a voice technique, calling the victim and pretending to be a Verizon representative. The con mainly focuses on the iPhone 15 overheating issue, with the scammers claiming that the units delivered to the victims are defective and have to be recalled and replaced with new ones. Interestingly, in the experience shared in the report, the individuals involved reportedly had the idea of when the unit was delivered to the customer.
Fortunately, the plan was not fulfilled after the victim called Verizon personally, which confirmed that the person was not indeed from the company. The report also shares that the address where the unit was supposed to be delivered was even misspelled, further confirming the illegitimacy of the transaction.
Verizon commented on the matter:
“This sounds like a voice phishing scheme where the bad actor reaches out to a potential victim and pretends to be an IT or customer service rep from a major corporation and attempts to get information, or in this case your actual phone,” a Verizon spokesperson told Mashable SEA. “To be clear, Verizon would never contact customers via phone for a recall or product issue.”
In the end, Verizon reminded customers to call the company directly, especially when receiving suspicious calls. Moreover, it is important to note that the iPhone 15 overheating issue has been resolved by Apple through an update, which means it should now be over for the general population of iPhone 15 owners.
Unfortunately, scams are not limited to iPhone 15. Different cons also happen everywhere involving other models of iPhones, including old ones. For instance, selling fake iPhone units is still prevalent, especially online. Another scam involves the ordering of iPhones through stolen credit cards or accounts. As such, it is always recommended to be cautious in all iPhone-related transactions and always have it with Apple and its official partners and dealers.