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What Is com.android.captiveportallogin?

February 12, 2021

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In this article, we have explained what is com.android.captiveportallogin, why is it found in the used apps of the activity list, and we have also answered some frequently asked questions like “How to fix com.android.captiveportallogin keeps stopping issue.”

com.android.captiveportallogin Meaning?

com.android.captiveportallogin is an android package file of the Captive Portal Login app. Captive portal login is a webpage where the newly connected public Wi-Fi users have to enter their login information for security purposes. Captive portal login is usually used at Railway station, Airport, Hotel lobbies, Coffee shops, and other places where open public Wi-Fi is available.

Uses

As mentioned above, Captive portal login is predominantly used in open public Wi-Fi networks for security reasons. But they are used for marketing purposes too. For example, some open public Wi-Fi only allow internet access when the users share their personal data by filling a web form. The Wi-Fi admin can use this data for lead generation or to show display ads. These Wi-Fi networks are also known as “social Wi-Fi” because some of them ask the users to login via their social accounts like Facebook, Twitter, LinkedIn.

What Permissions does the captiveportallogin app use?

Captiveportallogin app only uses Location permission.

Can com.android.captiveportallogin be uninstalled?

CaptivePortalLogin is a preinstalled system app; if you have root access of your device, you can remove the app using system app remover. Keep in mind, uninstalling CaptivePortalLogin may create problems while connecting to some networks, so if the app is not causing any issue, avoid freezing or uninstalling it.

How to fix com.android.captiveportallogin Has Stopped?

If the com.android.captiveportallogin keeps stopping on your device; you can clear cache and date or force stop the app to fix the issue. Below we have mentioned more methods, including how you can freeze the app if none of the solutions work for you.

Solution 1.) Forget Wi-Fi Connection and Set It up Again

Go to settings.
Tap on Connections.
Now Tap on Wi-Fi.
Long press the network you are connected to.
Select forget network.
Now you can set up the connection again, and hopefully you will stop getting the error.

Solution 2.) Clear App Cache and Data

Go to Settings.
Tap on Apps.
Tap on the ellipsis icon (3 vertical dots on the top right).
Tap on Show SystemApps.
Now tap on com.android.captiveportallogin.
Go to the storage option and Clear Cache and Data.

Solution 3.) Force Stop the App

Go to Settings.
Tap on Apps.
Tap on the ellipsis icon (3 vertical dots on the top right).
Tap on Show SystemApps.
Now tap on com.android.captiveportallogin and then tap on Force Stop.

Solution 4.) Factory Reset Your Device

Factory resetting the device should fix the error if clearing data and force stop does not work for you. Keep in mind; factory reset will wipe your data; that’s why we recommend you backup your device before you reset it.

Steps to Factory Rest (For Later Models)

Go to Settings.
Tap General Management.
Tap Reset.
Tap Factory data reset.
Tap the RESET button.
Tap DELETE ALL.

Steps to Factory Rest (For Older Models)

Go to Settings.
Tap Backup and reset.
Tap Factory data reset.
Tap Reset Device.
Tap Erase Everything.

What to Do if Nothing Works?

If you have tried everything, including factory reset, the last solution is freezing or permanently removing the com.android.captiveportallogin app. You need root access to freeze or uninstall system apps on Android; below, we have two methods to root your device; if your device is already rooted, you can skip the steps and jump to the section where we have explained how you can freeze or uninstall the app.

How to Root a Device?

Note: Rooting your device will void the warranty provided by the manufacturer.

Root without a PC

Download and install the KingoRoot app on your Android device.
Tap on the OneClickRoot button.
Wait until you see a message.

(KingoRoot Android app may fail to root some latest devices, in that case, the app will ask you to try the PC version of KingoRoot.)

Root with a PC

Go to Device Settings > System > About phone.
Tap the Build number 7 times to activate Developer Options.
Go back to the previous menu and tap Developer Options.
Turn on USB debugging.
Download and install KingoRoot on your PC.
Connect your Android device to the PC with a USB cable.
Launch the KingoRoot app on your PC and follow the on-screen prompts to root your device.

Finally Freeze com.android.captiveportallogin

Download and install “Titanium Backup.”
Launch the app.
Search and tap on “com.android.captiveportallogin.”
Now tap on “Freeze.”

(If you have Superuser installed, please tap on “Grant”)

Download and install System App Remover on your Android device.
Open the app and check the box next to com.android.captiveportallogin.
Tap on the uninstall button.