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When people see Used com.wssyncmldm application in the Google activity or system app list, they get confused; if you are one of them, you have come to the right place. We have covered everything related to this app and have also answered some frequently asked questions. But before we start, we want to talk a little about system apps.
Android phones come with multiple system apps that need to run in the background to function properly. If you see a random app in the Google activity and you don’t remember using it, there is no need to freak out. Most of the time, these would be Android packages that are part of important system apps; they run on their own and don’t require any interaction.
“com.wssyncmldm” is an application used by Android (operating system) to periodically check for software updates in the background. The app is only found on Samsung devices, and it has created a lot of confusion among non-tech savvy users; some people also think it is malware which is, of course, not true. In the next section, we have explained if you can disable this app or not, if yes! How? To find out, keep on reading.
Can You Disable com.wssyncmldm?
Yes, to disable com.wssyncmldm, you can use Android Debug Bridge (adb) or a package disabler if your Android device is rooted. But we don’t recommend disabling this app; as mentioned before, it is used by the operating system for automatic updates. Freezing/Uninstalling the app means your device will not be able to check for automatic software updates, and you will have to rely on the manual checking method.
You should only disable this app if it’s causing issues like the one mentioned in the next section of this article. If you are still not convinced and want to know the process of disabling the app, you can find the steps a few paragraphs below.
How to fix (process com.wssyncmldm) has stopped working unexpectedly?
“The application device management (process com.wssyncmldm) has stopped working unexpectedly” error is not that common, but once you encounter it, it will make it super hard for you to use your device as the dialog will keep popping up every 5 minutes.
Method: 1 Clear App Cache and Data
Step: 1 Go to Settings
Step: 2 Tap on Apps.
Step: 3 Tap on the ellipsis icon (3 vertical dots on the top right).
Step: 4 Tap on Show SystemApps.
Step: 5 Now tap on com.wssyncmldm and then tap on Force Stop.
Step: 6 Go to the storage option and Clear App Cache and Data.
Method 2: Use Titanium Backup to Freeze com.wssyncmldm
If method one does not work for you, you can use Titanium backup or a similar app to freeze com.wssyncmldm. Titanium backup requires root access; if your device is already rooted, you can follow the steps mentioned below; if you want to root your device, you can read How to easily root an Android device.
Step 1: Download and install “Titanium Backup.”
Step 2: Launch the app.
Step 3: Search and tap on “com.wssyncmldm.“
Step 4: Now tap on “Freeze.”
(If you have Superuser installed, please tap on “Grant” to complete the process).
Method 3: Use Android Debug System (ADB)
ADB is a command-line tool that is used to communicate with an Android device. It allows you to install and debug apps, access data, and lets you run commands.
Step 1: Go to Device Settings > System > About phone.
Step 2: Tap the Build number 7 times to activate Developer Options.
Step 3: Go back to the main Settings and tap on Developer Options.
Step 4: Turn on USB debugging.
Step 5: Download ADB on your PC; it is available for Windows, Mac, Linux.
Step 6: Extract the contents of the ZIP file.
Step 7: Open the folder where you extracted the content of the ZIP file.
Step 8: Press and hold the shift button and right-click in a blank area.
Step 9: Click on “Open Powershell window here” (If you have any previous version of Windows, you will see “Open command window here.”)
Step 10: Connect your Android device to the PC using a USB cable. ( Make sure the USB mode is set as “File transfer”. )
Step 11: Now enter
adb devicescommand in the Powershell window.
Step 12: On your phone’s screen, you will see a USB debugging prompt, tap on ok to allow access.
Step 13: Re-enter the command
adb devicesin the Powershell window.
Step 14: You will now see your device’s serial number in the Powershell window.
Step 15: Enter
adb shell pm disable-user –user 0 com.wssyncmldm command in the Powershell window to disable the app.
What to Do if Nothing Works?
Method 1 and Method 2 may fail in some rare cases, but Method 3 never fails if you follow the steps correctly. If for some reason, you don’t want to use the methods mentioned above, you can use Samsung Odin, to flash a custom or stock firmware. Before you flash the firmware, make sure you backup your Android device. And keep in mind, flashing a custom firmware can go wrong if you have no idea what you are doing; that’s why we recommend you flash the stock firmware.