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The Email app on Android plays a pivotal role in most users’ experience with their mobile devices. It is faster and more convenient to check your mail on your Android device than it is to do the same on a computer. Despite that, sometimes users deal with crashing issues with the Android variant of the app. In this article, we will discuss 9 ways you can stop your Android app from stopping.
How to fix: Android Email App Is Not Responding
Here are some quick solutions you can try to fix your email app.
1. Force-Stop and Relaunch the App
Android mobile devices have an efficient RAM management system. Despite that, sometimes it’s hard to run some applications, including the Email app. If this has happened to you, force-stopping and relaunching the app may fix it. Here is how to do it:
- Step 1: Launch the Settings app on your Android device.
- Step 2: Go to the Apps or App Management (depending on your device) section.
- Step 3: Make sure you have selected to show all apps on the screen.
- Step 4: Find the Email app that is experiencing the issue.
- Step 5: Find the Force Stop command for the Email app and select it.
- Step 6: Wait a few seconds and relaunch the app.
2. Restart Your Android Device
Restarting is a common fix for most Android mobile device problems. The “Android Email app keeps stopping” issue is no different. Restarting closes all open applications and clears all active memory from the device. It also refreshes the device’s internet connection and terminates any background task that may be causing it to freeze up or slow down. Try restarting your device to see if that fixes the Email app.
3. Update the Email App
Restarting is a common fix for most Android mobile device problems. The “Android Email app keeps stopping” issue is no different. Restarting closes all open applications and clears all active memory from the device. It also refreshes the device’s internet connection and terminates any background task that may be causing it to freeze up or slow down. Try restarting your device to see if that fixes the Email app.
4. Clear Cache and Data
Cache memory is the temporary app memory stored in a device for quick access to the said application. Over time, this cache memory piles up and takes up more space than it should. As a result, you may face issues such as freezing, crashing, and slow performance while using your smartphone. Here’s how you can clear the cache from your Email app:
- Step 1: Launch the Settings app on your Android device.
- Step 2: Go to the Apps or App Management (depending on your device) section.
- Step 3: Make sure you have selected to show all apps on the screen.
- Step 4: Find the Email app that is experiencing the issue.
- Step 5: Select Clear cache/Clear data. Your cache data will now be removed.
- Step 6: Relaunch the app and log back in.
5. Uninstall Android System Webview Updates
Android System Webview is an Android device component that allows apps to display web-based content. It can be the reason your Email app keeps crashing. A simple uninstallation of Android System Webview Updates may fix it. Here’s how to do it.
- Step 1: Launch the Settings app on your Android device.
- Step 2: Go to the Apps or App Management (depending on your device) section.
- Step 3: Make sure you have selected to show all apps on the screen.
- Step 4: Look for Android System Webview.
- Step 5: Look for the three dotted lines in the top right corner and click on Uninstall Updates.
- Step 6: Relaunch the Email app and see if this fixed the issue.
6. Reinstall the App
Sometimes, reinstalling the email app will solve the issue. Here is how to do it:
- Step 1: Launch the Settings app on your Android device.
- Step 2: Go to Apps or App Management.
- Step 3: Find the Email app that is experiencing the issue.
- Step 4: Click on Uninstall.
- Step 5: After the uninstallation, download and install the app from its source again. We recommend using apps on the Play Store for a smoother experience.
7. Clear Device Storage
With so many applications and device features, users usually fill their Android device storage quickly. While this goes unnoticed for the most part, you start experiencing issues. If this sounds like your Android device, this may be the reason why your Email app is not operating correctly. Clearing device storage is highly recommended. Try to delete unused apps and media files that you don’t need.
8. Wipe the Cache Partition
Wiping the cache partition clears the cache from your device’s operating system and all apps. While we don’t recommend going this extreme, if you must use the Email app, this is the last resort solution to go for. Here’s how you perform it:
- Step 1: Power off your device
- Step 2: Press and hold the Power and Volume Up keys simultaneously.
- Step 3: Wait for the system to vibrate. Once it does so, let go of the Power button but keep holding the other one.
- Step 4: A menu will be displayed. You can navigate it using your volume rockers.
- Step 5: Go to Wipe cache partition and use the power button to select it.
- Step 6: Once it is complete, select Reboot system now and restart your device.
9. Installing another Email App
If the issue still persists, we recommend switching to another Email app. Sometimes, apps start crashing because of a developer issue, and there is nothing a user can do about it. Thankfully, many Android apps are available to check the mail.
Conclusion
Data suggests that Android users check more mail daily than PC users. Therefore, an Email app on Android plays a significant role. Sometimes it does stop responding, though. There are several fixes users can consider. We discussed all of them in this article.
