Yoodley is reader-supported. When you buy through links on our site, we may earn an affiliate commission.
We’re all aware of how heavily many of us rely on our smartphones these days. So, why is it still difficult to get a good signal on a cell phone?
Everybody is subject to this. Suddenly, the phone line disconnects. If you’re trying to locate an unfamiliar address with a GPS app and the signal abruptly disappears, the app will stop working. So, what’s next? Drive-in circles in the hopes of regaining reception?
In the specifics of this article, we shall discuss why your Verizon calls keep dropping and how you can fix them.
What Is A Dropped Call?
When your phone is removed from the cellular network, you will experience a dropped call. In most cases, this is due to a lack of mobile signal, which causes the call to be dropped.
7 Common Causes Of Dropped Calls On Verizon
Because you are using your cellular provider’s network, we can no longer blame your dropped calls on a poor Wi-Fi connection.
If you’re not already on a more current network that uses 4G LTE or even 5G, your ability to make voice and especially video calls is directly affected by this first step.
One easy approach to ensure that your network is always fast and reliable is to upgrade to a better network.
Let’s take a look at some of the most common causes—and how to repair each one—after you’ve determined that your network isn’t the problem.
1. Obstacles Are Blocking Your Signal
Physical impediments, such as buildings or natural landscapes, can have an effect on the reception of a wireless signal. It’s a fact that this is the case. Take a glance around you to see what I mean. If you know the exact location of your nearest cell tower, consider what might be obstructing your view of it. It’s possible that anything from trees to apartment buildings could cause signal strength to fluctuate.
In the past, it’s been difficult to make or receive calls on public transportation (such as the metro or an underground train).
Mountain ranges and hills can deflect radio signals. This is due to the fact that, in order to reach the cellular tower, radio waves must travel around and bounce off of physical obstructions. Radio waves can also be absorbed and reflected, resulting in weak or nonexistent signals in certain places.
Your chances of encountering frequent call dropouts will be significantly higher if you live in one of these areas.
So, what do you need to do to fix it? If you’re having trouble receiving a strong signal, try clearing out any obstacles, venturing outside, or increasing your height. If the signal is being obstructed, the first step is to move away from any potential impediments.
To make a business call from the top of a hill isn’t exactly convenient. If you don’t have the power to move mountains or trees, you won’t be able to fix your signal problems. However, there is an easier approach to increase your signal strength. With the aid of a signal amplifier. Devices like this one enhance local signals so that you can have better reception in your area.
Booster devices are great because they can get beyond both natural and man-made signal barriers, even in places with poor cell reception.
The cell phone signal booster can improve your signal as long as there is already one in place (it won’t function if there is no signal to boost at all).
2. You’re Too Far From A Cell Tower
One of the most common causes of dropped calls is a lack of signal strength owing to a long distance. The poorer the signal, the further you are from a cell phone tower. You’re more likely to lose a call if the signal is weak.
Depending on the network, a common cell phone can communicate with a cell tower up to 45 miles away. It is possible for some networks to have a substantially shorter maximum distance.
Find out where you are in relation to the nearest cell tower if you’ve been experiencing frequent call drops.
Another option for finding the closest cell tower is to use an app like Opensignal to record your daily mobile network experiences. Your signal strength will be displayed in dBm (decibels per milliwatt), which is more accurate than your phone’as often misleading bars, and you’ll have access to a mobile coverage map to assist you identify the best signal places.
Moving just a few feet can make a world of a difference. As simple as moving outside or into a different room, for example.
Locate the side of your building that’s nearest your local cell tower and check if you can have a better signal there.
3. The Cell Tower Is Too Crowded
In addition to the distance from the cell tower affecting your connectivity, the amount of people competing with you on the network may also have an impact on call quality.
Having a number of other phones fighting for the same network activity is a common problem in congested areas.
This is one of the primary causes of network overload. Our ever-increasing reliance on smartphones is putting a strain on the networks that are already overburdened. Thank you Candy Crush and Words with Friends for making this possible!
Oversubscription to networks, network misconfiguration, excessive device use, faulty devices, and security breaches are all minor factors contributing to network congestion.
In a nutshell: TL; DR – In densely populated locations, signal strength might be significantly reduced. When making a business call from a sold-out stadium or a traffic congestion, it may be preferable to reschedule the call.
Switching to Wi-Fi calling is a viable solution to this issue. Using Wi-Fi instead of cellular service can help alleviate the problem of dropped calls if the cellular network in your area is poor.
As long as your phone is linked to a reliable Wi-Fi network when using Dialpad or a similar business phone software, you should be good to go. When you use the Dialpad application, you don’t have to rely on mobile data or even pay international call charges to make and receive phone calls.
You’re Using the Wrong App Settings.
4. You Have The Wrong App Settings
Dropped calls can occur for a variety of reasons, not all of which are related to your cell signal. Check all the tiniest things before contacting your service provider.
If your mobile device’s caller ID isn’t turned on, for example, it may be unable to receive incoming calls. Also, frequent flyers should be aware that their phone’s data and time settings may be linked to dropped calls. It’s a good idea to double-check your time zone settings if you’ve recently traveled.
Make sure your settings are correct. To begin, check the caller’s ID and then check the date and time. Apple iPhones and Android devices will have minor differences in this procedure.
Check your caller ID and the time and date for your current location, but otherwise leave it alone. Make sure that your device is up-to-date with the latest software updates. Just to be safe, install any updates that are available.
5. You Have A Faulty Sim Card
This one is sometimes overlooked, but a defective SIM card will prevent you from making and receiving calls.
Even if your call quality or connectivity suddenly degrades or disappears, it’s possible that a broken or lost SIM card is to blame for the dropped calls you’ve been experiencing.
It’s common for anything that appears to be a network outage to actually be a sign of something else going on.
Fortunately, changing the SIM card is a simple process.
Make sure that your SIM card is safe by removing it and inspecting it. Keep an eye out for any kinks, splits, or dings. You will not be able to use your network if your SIM card is defective. Make a call to your cell service provider if you see that your SIM card is cracked or damaged. Replacements can be sent to you if necessary.
Taking out the SIM card and putting it back in the device should fix the problem if it appears to be operating. In some cases, this is all that is required to boost network performance.
6. You’ve Got Too Many Apps And Programs Open
Truth be told, Having a crowded phone or tablet is something we’re all guilty of. Having a slew of apps open in the background all the time may be causing network problems for you. If your cache memory is full, for example, this could be the cause of your dropped calls.
Just shut down any unnecessary apps that you’ve been keeping open. Reset the network settings on your phone or computer to see if it makes a difference. Try out a few calls and see if you see any improvement.
7. Your Phone Can’t Keep Up
Oftentimes, the problem is with your cell phone if you continually getting dropped calls. You may experience call drops if your phone is running on an outdated version of the operating system software. Core functionality like call quality can suffer if your software hasn’t been updated for some time.
Keep your device up to date by downloading and installing any software updates that may be available. For this, open the Settings menu, select Software Updates, then click on the “Install” button.
To get your gadget fixed, you can take it to your service provider. You’ll know for sure if the issue is with your device or not if you utilize this method.
How Do You Stop Verizon Phone From Dropping Calls?
If your Verizon phone keeps dropping calls, there could be a variety of causes.
Here are a few examples:
- The SIM card has been harmed. The SIM card holder can be opened with a specific tool or a paperclip in order to check this. This is almost probably the source of your problem if there is any visible damage. Bends, cracks, chips, and scratches are all things to keep an eye out for. Your Verizon phone may be eligible for a free SIM card replacement if it’s still under warranty. In the event that you don’t, you’ll have to get a new one.
- It’s possible that the phone isn’t working properly. It could be a problem with your phone’s cached memory, since most users don’t switch their phones off. You can get rid of much of it by rebooting your phone.
- If you have a Verizon phone, check to see how many apps are running. Leaving a slew of unopened apps running in the background is a certain way to overtax your phone’s memory and cause issues.
- Customer assistance at (800) 922-0204 can also help you find other alternatives.
How To Fix Dropped Calls – A Summary
- Remove your phone’s case if it’s on. To see if the signal is better without the case, perform a signal strength test. Removing your phone’s case can help you get better reception because the internal antenna of your phone can be blocked by a case.
- Be careful not to interfere with the phone’s internal antenna when you’re holding it. When making a phone call or sending a text, pay attention to where your hand is resting on the phone. Check your reception by shifting your hand position.
- Make sure your battery is always full. Your phone’s capacity to receive and maintain a mobile signal can be significantly affected by a low battery.
- Do not proceed if you are moving. When you’re not moving, neither your phone nor the network have to continually adjust to your shifting location. As a result, obtaining and maintaining a strong signal is made simpler.
- Clear a path outside of any potential hazards. If you’re in the middle of a city street, surrounded by high-rises, try to find an open space like a plaza or a park.
- Look for better reception by shifting your location. If you’re inside, get to a different part of the house or the office’s hallway. Try putting your phone next to a window, where mobile reception may be stronger. Try driving a mile down the road if you’re in a car.
- Elevate yourself. The signal can be obstructed by anything standing between you and the cell tower, as previously stated. Your cell phone signal is less likely to be disrupted if you move to the top floor of your home, office, or even your apartment complex. If you’re driving, park at a high spot.
- Use Wi-Fi calling to see whether it works. Wi-Fi calling and messaging are natively supported by all major U.S. cell carriers on all current handsets. There are also a number of messaging apps that allow you to make phone calls and video calls. It is possible that the poor cellular network can be effectively replaced if you have adequate Wi-Fi coverage in your area.
- Locate a nearby cell tower by using a web site or an app What direction is your signal coming from depends on where the cell tower is located. To test if the reception improves, walk closer to the tower and see if it helps. If you’re outside, attempt to avoid any barriers that can interfere with your ability to communicate with the tower.
- 3G is the new standard for mobile service. It’s still possible to get 3G service in many parts of the United States and Canada. Switch to the 3G network instead of LTE to see if you can obtain a better connection and more coverage. Depending on your provider and phone model, the process of disabling 4G service can be different.
- Try the above-mentioned troubleshooting suggestions for iPhones and Verizon phon
- How to view text messages on verizon?
- How to find verizon account number?
- Verizon Technical Support call from 1-800-922-0204 (Scam or legit)?
- Verizon free watch/iPhone survey (is it legit?)
- Can You Use a Jitterbug Phone on Verizon?
- What Is Verizon Digital Secure?
- Verizon Global vs LTE-CDMA – Which One to Use?
- What does “Cellco Partnership d/b/a Verizon Wireless” mean?
- How to see call log on Verizon?
- The person you are calling cannot accept calls at this time