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This is a new attempt by scammers to use Verizon Wireless’ 1-800-922-0204 Caller ID number to trick customers into providing personal information in exchange for “refund checks” or “service credits” in the range of $30-60.
A recent spate of unsolicited calls from Verizon Wireless has been received by consumers, including myself, alleging that their wireless accounts had been overcharged as the result of an earlier billing issue. In order to catch the attention of customers who aren’t paying attention, a substantial credit is offered.
“Account password” is an important piece of information that should not be disclosed with uninvited callers, hence the caller is required to provide this information. Anyone with access to your Verizon Wireless account can make changes to it.
Since 2014, there have been numerous variations of this fraud. Fraudsters were instructing victims to visit fake websites where they could “request for a refund,” but the scammers registered web domains comparable to Verizon’s actual address, but with two extra digits added.
Because the Caller ID shows that the call is coming from Verizon Wireless customer support, most people assume the calls are real. A phony or modified caller ID can now make it nearly impossible to determine who is contacting you.
Verizon’s own marketing calls to subscribers from the same 800 number, which are lawful, further complicate matters. If you’ve recently received a call from Verizon Wireless claiming to be a customer service representative, you can contact the company back at 1-800-922-0204 and the automated call attendant will verify any valid customer service calls made to your number recently.
Not answering unwanted calls from strange numbers and refusing to disclose personal information with an incoming caller you do not know are the best ways to avoid this type of fraud. Giving up personal information like your entire name, address, password or Social Security number is included in this.
Verizon will automatically refund back any genuine overpayment or overcharge on your next bill, or mail it to the last address on file if you are a former customer, if applicable.
According to the allegations, con artists have been impersonating Verizon customer care by utilizing the number 800-922-0204 as their caller ID. The amount of money that the alleged caller is reimbursing users for their expenses ranges from thirty to sixty dollars, according to the complaint.
Receivers will be required to give personal information in exchange for having their refunds and service credits processed. Many individuals are under the impression that the call is coming from Verizon Wireless, despite the fact that the caller is requesting personal information.
On the other hand, with the help of some apps, it is currently simple to fake the caller ID. Given all of this, it is not difficult for con artists to make phone calls while pretending to be from Verizon.
In the event that you get a call from this number, you should inquire about the reason for the call and refrain from providing any personal information until you have established that the call came from a reputable source.
800-922-0204: How to Know if this is Verizon’s Hotline?
Visit the Contact Us page of Verizon Wireless in order to determine whether or not this number is owned and linked with Verizon Wireless. According to the information provided on the page, Verizon customer support number is 800-922-0204.
If you have any queries for them or if you get an odd call from their number, you can contact them through this crisis hotline. The company’s website contains a number of responses to frequently asked questions, which are made available to customers.
Additional ways to get in touch with Verizon:
- Have a conversation with a representative of their customer service.
- Establish a connection with the Messenger account for the firm.
- Attend some of the Community Forums.
- The number to call for customer service is 888-294-6804 (Prepaid)
- The number to call for national accessibility is 888-262-1999.
- 800-225-5499 is the number for sales and customers.
- 800-465-4054 – For Business and Customer Service
How to Avoid Phone Scammers?
We have compiled a list that can assist you in avoiding being a victim of phone fraudsters. When you get a call from an unidentified number, there are a few important points you need to keep in mind.
1. Avoid answering unknown calls
Unknown calls are phone calls made from numbers that cannot be identified and are sometimes made by random people offering their services. If you are unable to avoid taking that call, then you should carefully consider each piece of information that you have to provide the person who is calling you.
2. Do not make transactions involving money
People that randomly call and offer services typically ask for subscription fees or try to sell some goods and items. If you get into an agreement with them, they will demand that you send the money or ask for the details of your bank account.
3. Subscribe to a call blocking services
There are applications available for mobile phones as well as landlines that allow users to block incoming calls. These applications have the ability to automatically prevent calls from unknown numbers from getting through to your phone. The majority of these call blocking applications require a subscription fee in order to use them.
4. Do not give personal information to unknown callers
Your personally identifiable information needs to be protected at all times. Your name, birthday, address, and other identifying information, along with your bank account numbers, are included here.
There are other situations in which con artists will ask you for the identities of members of your family. Be aware that they may use the information you provide to commit illegal acts, which will put you in a position where you are vulnerable to injury and risk.
5. Check if the call is legitimate
Frequently, a caller will state the name of the business that they say is their employment when speaking with customer service. After you have obtained any information about the company, you are obligated to conduct research in order to determine whether or not the call is legitimate.
To accomplish this, conduct a search for the number on Google. It is standard practice for businesses to offer a customer support phone number on their websites in case visitors require assistance. If you are unable to locate the number, you can perform a search on community forums to locate discussions that are pertinent to the number!
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