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Through your My Verizon account, you have access to your Verizon phone records; but, in 2022, the My Verizon website and app will only allow you to view your records going back three months.

You will be able to store the logs of your phone calls in either PDF or Excel format, or you will have the option to print them out. On the other hand, you can access a summary of your bill’s consumption online for the previous 18 months.

Do you have further questions regarding the process of accessing your Verizon phone records, such as whether or not you will be able to view the content of your text message conversations? If this is the case, then continue reading down below to find out!


How Long Does Verizon Keep Records of Phone Calls?

Text message exchanges are only stored for a period of 5 days before being wiped by Verizon, despite the fact that the company preserves phone information records for a period of 12 months.

In addition, you can access your billing invoices for the previous 18 months online. However, the billing statements do not provide as much information as the call detail records do.

However, if you only want billing statements, you can contact Verizon and ask for them; they will make your statements from your account for the previous seven years available if you need them, but you will have to pay for them.


How to see the call log on Verizon?

You are able to retrieve your speak, text, and message history directly from your My Verizon online account, which is available both on the Verizon website and on the My Verizon mobile app.

To get the usage details for your mobile device, for instance, if you utilize the My Verizon website, all you will need to do is follow the procedures that are listed below:

  • You can access your My Verizon account by logging in.
  • Navigate to the portion of the website titled “My Usage,” and then look for the section titled “Usage Details” toward the bottom of the page.
  • Choose to “View Previous Usage” from the menu.
  • After that, you will need to select the billing cycle that you prefer.
  • Choose either “View” or “Print” to perform either action on the PDF-formatted records.
  • The records of the bill statements will go back for 18 months, while the logs of usage activities will go back for 90 days.
  • Simply navigate to the “Data, Talk, or Text” menu option to check any further activity records.
  • Pick the line that you wish to focus on from the options below.
  • After selecting “View,” you will be able to see the spreadsheet.
  • Choose “Download to spreadsheet” from the menu.
  • The past 90 days are covered by these records.

In addition, the My Verizon app allows you to examine your use summary records for any and all lines associated with your account. To do so, simply follow the instructions below:

  • Launch the My Verizon app, and then select “Account Overview” from the menu.
  • Choose the path you’d like to take.
  • Choose “My Usage,” and then pick “History” from the drop-down menu.
  • In addition, you can access it by selecting the “Manage Plan” option.
  • Navigate to “View Usage History,” then search for the date you’re interested in seeing.
  • Only summaries of the past ninety days’ worth of data use are accessible.


Can I Get Text Message Records From Verizon?

Verizon allows customers to obtain records of their text messages; however, these records only include the most recent five days’ worth of text message activity that may be accessed.

You won’t be able to read the messages unless the other person is also a Verizon client. This means that you won’t be able to read text messages sent by anyone who uses a different wireless provider than Verizon.

In order to retrieve your text messages, you will first need to log in to your Verizon account and then proceed through the following steps:

  • To send a text message, go to “Account,” then “Text Online.”
  • You will be able to access the discussions associated with the phone number to which you have signed in, and you will be able to view the entirety of the message associated with that phone number.

In addition, you can view 12 months’ worth of text log data for the phones that are associated with your account, and you can also view discussions with people who are not associated with Verizon by following these steps:

  • You can access your My Verizon account by logging in.
  • Choose to view the “Bill Summary.”
  • Simply navigate to the “Charges by Line” section, and you will then be able to view the data.
  • You have the option of saving the text log in either the Excel or PDF format if you wish to do so.


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