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Your call cannot be completed as dialed (Verizon)

June 12, 2022

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A common annoyance for Verizon Wireless customers is receiving an automated audio message when they try to make a call: “Welcome to Verizon Wireless. Your call cannot be completed, please check the number and try again.”

In this post, we’ll take a closer look at some of the common reasons behind the issue and explain a handful of methods that can help fix the issue.

Reasons Behind “Your Call Cannot Be Completed As Dialed Please Try Again Later” Intercept Message

If your device gives an automated message that, “your call cannot be completed as dialed, please try again later,” there could be three possibilities – issues regarding the phone, the number, or those that keep the device from accepting calls.

These problems apart, the error message is only ever received if your network provider does not send your call to the user’s voicemail.

Such an error message is generally the result of any one of the following reasons:

Reason 1: Using the Wrong Format

The most common reason could be one or two digits are missing from the number, or you’ve entered the incorrect international code. In both cases, all that is needed is a simple change in the number format.

Reason 2: Phone Number No Longer In Use

Another reason for the error message could be that the phone number you’re trying to reach is no longer in use. When a number is no longer in use, and the mobile plan expires, the number becomes inaccessible.

Reason 3: Phone Number Can’t Be Reached

If the phone number you are attempting to call is unavailable at the moment you attempt to call, you will receive an automated response. The error message that the dialed number cannot be reached can also mean that the customer’s phone is either out of the network coverage area or switched off.

Reason 4: Local Exchange Is Overloaded With Requests

A fourth reason could be that the local exchange responsible for managing your outgoing calls is experiencing some difficulties or is too congested at the given moment. If such is the case, wait for some time before trying to call the number again.

Moreover, the intercepted message may persist if you or the recipient’s carrier are experiencing problems. Only when such problems are resolved will you be able to make or receive calls.

Reason 5: You Are Calling A Spoofed Number

If you received a call from a spoofed number, it is likely you won’t be able to connect back and get the intercepted “Welcome to Verzion” message. If the number you’re attempting to respond to was left on your caller ID, you might be dealing with telemarketers, scammers, or spammers.

Reason 6: Number Isn’t Configured Correctly

Finally, a sixth reason you may be receiving the intercepted message could be that the configuration of the number has not been done accurately in the relevant PSTN database. If this is the case, nothing really needs to be done at your end except for calling your phone carrier and clarifying the issue.

How To Fix the Verizon Intercept Message

Verizon, Sprint, or AT&T customers who have received a welcome message like “Welcome to Verizon Wireless” should contact their service provider. There are a few things you may do if you get an error message like “Your call cannot be completed as dialed, please check the number and dial again” when trying to call someone.

Solution 1: Change mobile network to LTE/CDMA

“Welcome to Verizon Wireless” may be a temporary glitch. Please wait a few minutes before trying again. Go to Settings > choose Connections > Mobile Networks > Network Mode; get the settings here changed from Global to LTE/CDMA; reboot your phone and see whether you can make calls.

Solution 2: Try a different number

Try dialing an alternative phone number to see if that helps. Your phone’s ability to make and receive calls will be determined based on the results of this test. The nature of your problem may influence the following steps you take.

Solution 3: Delete The Number From Saved Contacts and Enter It Manually

Remove the number from your saved contacts and type it in yourself. When you need to make a crucial business call but can’t get a connection, it’s both annoying and potentially detrimental.

Having the same phone number saved more than once can cause your phone to malfunction or corrupt the data on your phone, which is why this problem occurs occasionally.

To see if this is the case, type the number into the phone log keypad and see if there are any entries in your directory for this number. Make a new phone call if there is more than one phone number in the queue.

In order to get it right again, go to the phone log and write the number there. It is possible that you will be covered in all of the identically numbered entries. Finally, you’ll want to remove the call history, then phone the number again. As a result, you will be able to finish the conversation on your phone because the problem has been removed.

It’s possible to manually enter the phone number and test if the call is successful. You may have a problem with your phone’s data the above solution fixed your issue. If you don’t find a solution in the following steps, you may need to take your device to a repair shop.

Solution 4: Reboot Your Phone

There are hardly any problems that cannot be dealt with by a simple reboot. So, restart your phone and try calling the numbers mentioned above again. If you still receive the error message, move on to the next solution.

Solution 5: Convey the Problem to Customer Care

If the intercept message stating that no calls can be completed at the moment prevents you from calling a specific number, report the same to Verizon’s customer care. They will investigate the cause and get back to you.

Get in touch with customer service by dialing *611 or 800-922-0204. They will redirect you to a relevant department if needs be. Once done, wait until a customer care representative gets in touch with a solution.

What Does “Welcome to Verizon Wireless There Are Restrictions On This Line Mean?”

If you are able to hear the message that informs you of this, then it is highly probable that there is a block or some other type of restriction on the phone that is preventing you from making contact with the phone.

If you have Verizon Smart Family, for instance, and have only selected numbers enabled on your child’s device, you may receive this notice if you make a call to the device from a contact that is not included in the Verizon Smart Family program.

Therefore, the best course of action would be to make an effort to get in touch with that person through some other means of contact in order to inquire whether or not they are aware of what is taking place.

Verizon Welcomes You with a Message That the Caller is Unavailable. Now What?

When you hear Verizon’s welcome message followed by the intercept that the called party is unavailable, it’s indicative that the recipient’s device cannot receive calls at the time. Either it has been switched off, or the dialed number is incorrect.

Again, the device could be turned off, or the call is not making it through the circuits. The latter could, in turn, signify that the recipient has not cleared their phone bill and their phone has been temporarily disconnected from the network.

Finally, the error message may persist if your phone belongs to Verizon, but the SIM card is from a different service provider.

SIM Card Now from Verizon? How to Fix the Issue

This pop-up could have been caused by any of these two scenarios, and here is everything you need to know about both of them.

1. The phone is Locked to Verizon

If you wish to use another carrier (other than Verizon) SIM card and your phone is Verizon-locked, you won’t get through by any means. Keep away from any unethical or backdoor access methods that you might be able to get your hands on, on the market.

Not only would these methods render your phone’s warranty null and void, but they also pose a significant threat to your personal privacy and security.

In addition to this, it is against the law, and you run the risk of facing sanctions if you experiment with anything fancy on your own.

Utilizing the Verizon SIM card within the phone is the most effective strategy for resolving issues of this nature. If for some reason you need to switch carriers, you will need to contact Verizon in order to get your phone unlocked so that you may make the switch.

The phone satisfies all of the standard standards that may be obligatory in order to make use of the SIM card provided by the other carrier. These phones have been locked using software, and in order to unlock them, you will need to get in touch with Verizon. This will fix the issue for you if the notice is showing up on a phone that is locked.

2. In case of an unlocked phone

If your phone has previously been unlocked and you are still seeing that message on it, there is not much cause for alarm because there is nothing that can be done about it.

Despite the fact that the notice is popping up on your screen, you will still be able to make and receive calls, as well as use all of the other capabilities of your phone. Therefore, if you do not find it annoying, there is not much that needs to be done on your end, and you can simply leave it where it is.

Nevertheless, if you are finding that it is providing you with an excessive amount of difficulty, there is a possibility that Verizon did not unlock your phone correctly or that there is a problem with the phone’s software. Another possibility is that the phone is broken.

3. Reset the Software

The first thing that you will need to do in this situation is to return your phone to the settings that it had when it was first purchased. You will be able to locate the option to perform a factory reset on your smartphone if you launch the Settings application, browse to the reset menu, and then click “Reset” again. When you have finished doing that, the problem should be fixed for you completely.

4. Check with Verizon

Now, in order to activate the phone, there may be certain unofficial techniques that are utilized, and you may not be aware of these methods (they are not very ethical either). It is strongly recommended that you contact Verizon in order to have your phone unlocked through them.