Is Verizon getting rid of device dollars? How to use verizon device dollars?

Is Verizon getting rid of device dollars? How to use verizon device dollars?

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According to Verizon’s website, Device Dollars will “expire on 6/30/22 or 24 months from when they were originally claimed, whichever comes first.” This means that you have until June 30 of this year to use everything that you have stored on a smartphone, tablet, or wearable device.

However, beginning May 1, 2022, Monthly Rewards will no longer be available. Aside from that, Verizon did not provide any indication as to what will occur with the initiative, including how the company intends to improve or restructure what has been in place since 2017.

To look on the bright side, Verizon has stated that bonus perks such as Super Tickets, presale events, special anniversary deals, and access to TravelPass would not be impacted by these changes and will continue to be a part of the forthcoming Verizon Up experience.


What Do You Mean by Verizon Device Dollars?

Included in the Up rewards program by Verizon, it means that you can get Device Dollars for your unused points in your Verizon Up account. It would help you in buying a new smartphone.

Moreover, the Device Dollars are good for a period of 24 months and can be utilized towards a mobile plan or paying for the phone you want.

The Verizon Up program, which was introduced approximately five years ago, provides an outstanding perk for Verizon’s subscribers and is known as Verizon Up. It included benefits such as Device Dollars or monthly prizes that can be used to buy new electronic devices.

It was in November when the largest service provider in the United States stopped allowing customers to claim their credits; looking back, it appears that this was a portent of things to come. Yesterday, the firm informed customers that it would be making significant adjustments to the functionality of Verizon Up.

How Can You Acquire Verizon Device Dollars?

Because of Verizon’s decision to withdraw Device Dollars as potential rewards in Verizon Up, you can longer acquire them.

However, some customers of Verizon who still own awards in their accounts are allowed to utilize them for purchasing a new device. However, they should remember that they won’t be able to collect more Device Dollars. 

Can You Utilize Device Dollars for Paying Bills?

Verizon customers who did not own a Verizon Visa credit card are not permitted to use their Dollars for paying their monthly bills unless they go ahead and acquire the card.

At the same time, those who have a Visa card can exchange their Device Dollars for Verizon ones that can be further exchanged in place of conventional currency. 

Do Verizon Dollars Expire?

There is a time limit on the use of Device Dollars. Remember that you have to spend your Device Dollars within a year of claiming them, so keep this in mind while you are making plans to buy something.


Where Can You Make Use Of Your Device Dollars?

You can use your Verizon Device dollars on the following new devices that are offered by Verizon or include Verizon in some of their plans:

  • Smartwatch
  • Cellphone
  • Basic phone
  • Tablet
  • Other connected devices that Verizon offered

Additionally, they can be used to purchase a new device, despite the fact that you already own a line or were planning to add a new one to your account. This was possible regardless of whether or not you were adding a line to your account.

If you are a part of a device payment plan already, making use of Device Dollars will allow you to elude making an instant payment equivalent to the whole retail cost of the phone.

Now, to make use of Verizon’s Device Dollars, you will be asked to deposit your rewards balance during the checkout process of the purchase. The amount that you put towards the purchase will then be subtracted from the overall cost of the item.

Where Can You Not Use Your Device Dollars?

There are specific products and services where Verizon does not permit the use of Device Dollars. So, if you are unable to use these Dollars for the purchase of something, then there is a high chance it falls under the above-mentioned category. Let’s take a look at some of these products and services:

  • Trying to make the monthly payment on the Verizon phone bill (without having a Verizon credit card)
  • Without enrolling your newly acquired connected device at the line of service during purchase.
  • You are eligible for rewards when you pay the monthly bills for Verizon Fios.
  • Investing in a mobile Wi-Fi hotspot
  • Buying various accessories

Can You Make Use of Device Dollars to Purchase Accessories Such as Headphones?

Unfortunately, Verizon Device Dollars can’t’ be used for buying anything apart from phones or related devices. So, you are unable to make use of them on accessories such as headphones.

Though the program of Device Dollars has come to a halt, the firm still allows its customers to put their Dollars towards the purchase of other products. However, this policy can definitely change in the upcoming years.

You can also gather some more information by going through the pages on our website about whether Verizon provides discounts for teachers, seniors or students. 


How Do You Utilize Device Dollars of Verizon at Checkout?

Using Verizon Device Dollars at checkout is really simple when you buy a new phone. You can do this by making use of the My Verizon app and offline or online store.

For instance, whether you use the website or app, you will have to select “Spend in the Shop” before you begin the task of searching for a new phone. This is a vital step to redeem your points for purchase.

Once you have selected the device and reached the checkout, you will see a box that states, “Apply Device Dollars” for the purchase. In this place, you will have to fill in the total amount you are willing to spend on the order.

The choice you have is to use all your Dollars at once or save some for the future. After you have added the Dollar amount, click “Apply”. This will then subtract the amount from your balance and show you the remaining one.

In the last step, you have to choose “Done”, and you will get a notification confirming the correct use of Device Dollars. To complete the whole process, you will have to move down to the end of the page and select the “Place Order” button.

In addition, you can also redeem your Device Dollars over the phone or in an offline store – all you have to do is tell the salesperson you would like to use your Device Dollars for payment when you are shopping at the storefront or placing an order on the phone.


Verizon customers were given a chance to earn rewards with help from Verizon Up rewards program, which included Verizon Device Dollars. However, these rewards were only able to be utilized via your Verizon app.

Further, these Dollars could only be applied for the purchase of a new phone – basic or smart and another connected device. They could also be redeemed to make your purchase even if you were a part of the device payment plan already. However, the Device Dollar program is discontinued, and you can no longer collect these awards. 


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